Who we are

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a world class and experienced accounts receivable and debt recovery professional to join the Order to Cash team within our Global Finance Operations Department in HQ. As an Accounts Receivable specialist, you will have full responsibility for the complete AR process for designated portfolios of accounts.

If you’re someone who is highly result driven, enjoys fixing broken processes, designing new ones, and working in a fast-paced, multicultural environment where your contribution actually changes how we operate, this is for you.

BE A PART OF THE TEAM WHERE YOU WILL

• Own the end-to-end AR lifecycle, including month-end closure, impairment calculations, debt collection, cash allocation, and reporting

• Improve cash collection and DSO by proactively managing customer relationships and collaborating across internal teams to clear payment blocks and resolve inefficiencies

• Build influential partnerships with internal and external stakeholders

• Master internal and customer end-to-end processes to conduct deep-dive analysis, resolve complex disputes independently, and address systemic root causes

• Leverage AI tools to automate routing and repetitive tasks to drive operational efficiency

• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

• Deliver any other duties or projects assigned

Qualifications

• 4+ years’ experience in Accounts Receivable

• Result driven mindset with proven track record of decreasing debt, DSO and unallocated cash

• Excellent English communication and writing skills

• Portuguese, Italian or French is a big plus

• Office Suite expertise (Excel / GSuite)

• Strong critical thinking skills with a proven ability to analyze complex problems, question assumptions, and make sound, data-driven decisions

• Strong interpersonal skills with the ability to influence internal and external stakeholders to achieve business goals

• Strong organizational skills, effective and efficient in executing tasks

• Adaptability, proactiveness and exemplary ownership

• Experience leveraging AI tools to optimize workflows and automate tasks is a big plus

• Experience in SAP, Dynamics 365 and/or Celonis are a plus

• Experience in shared service centers, scale-up, process improvements are a plus

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• Operational Excellence: Timely and accurate execution of month-end closures, customer account reconciliations, daily cash allocation and effective debt chasing

• Cash Performance: Consistent improvement in DSO, overdue debt and unallocated cash though tailored collection strategies

• Process Impact: Measurable reduction in disputes and improved customer payment behavior through proactive root cause analysis

• Collaboration: Positive feedback from internal stakeholders on cross-team support, ownership and proactive approach

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you! Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.

• Monthly Glovo credit to satisfy your cravings!

• Discounts on transportation, food, and even kindergarten expenses.

• Discounted gym memberships to keep you energized.

• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!

• Enhanced parental leave, and office-based nursery.

• Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!