Senior Program Director - East Team Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Senior Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, carrying single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a structured two-tiered delivery model, this role provides strategic governance, financial control, and client relationship management across multiple concurrent high-complexity capital initiatives—including core and shell developments and ground-up projects ranging from $30M to $100M+ in individual spend—while directing regional PM leads and local project management support teams who execute day-to-day field activities. Your day-to-day tasks will include: * Directing strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs * Serving as the primary point of escalation for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio * Managing client executive relationships, portfolio fee structure alignment, and overall account governance * Overseeing program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines * Establishing standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement * Enforcing risk mitigation guidelines and safety standards across all local delivery partners and general contractors * Safeguarding key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB) Required Qualifications: * Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration * 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios * Proven track record directing multi-disciplinary teams and managing local PM sub-consultants * Demonstrated experience maintaining client executive relationships at the Director and senior program level * Advanced expertise in master scheduling tools (Primavera P6 or MS Project) * Experience with financial modeling and program-wide budget/cost forecasting * Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks Preferred Qualifications: * Master's degree in a related field * Hands-on experience with e-Builder or comparable program management software * Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks * Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies * Experience operating within a two-tiered program/local delivery model * Exposure to municipal approval processes and construction risk/safety compliance standards * Background in commercial risk management across multi-market regional portfolios This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 200,000.00 – 225,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY Job Tags: Construction Industry Knowledge, Costruzione di relazioni con i clienti, Fornitura di servizi, Gestione delle risorse di progetto, Gestione del team, Hospitality Real Estate Management If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. 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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.