Dealing & Investor Services

Allfunds is a leading global dealing and distribution platform in the wealth management industry. Distinguished by its buy-free model, the breadth of its distribution network, strong global and local execution capabilities, and value-added services, Allfunds has a longstanding track record of delivering growth, with AuA at a historic high of €1.76 trillion (as of 31 December 2025).

Allfunds seamlessly connects end-to-end over 1,450 fund partners and more than 900 distributors across 66 countries. Channeling savings into investments, Allfunds offers a comprehensive suite of products including mutual funds, ETFs, and alternatives on a scalable technology platform. Allfunds has 17 offices in major financial hubs across four continents including Bogotá, Dubai, Hong Kong, London, Luxembourg, Madrid, Miami, Milan, Paris, Santiago, São Paulo, Shanghai, Singapore, Stockholm, Valencia, Warsaw, and Zurich. Allfunds is a truly global business with more than 1,000 employees and a culture of innovation and entrepreneurship.

If you're adaptable, open to new opportunities, and enjoy working with diverse teams, Allfunds is the right place for you. Explore the role below and apply to become part of our team.

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our Dealing & Investor Services team. This role is crucial in ensuring the efficient and accurate processing of client investment instructions and providing exceptional support to our valued investors.

Job Responsibilities

• Process a wide range of investment instructions, including subscriptions, redemptions, switches, and transfers, across various fund types and platforms.

• Monitor and reconcile daily trades, ensuring accuracy and adherence to established procedures and regulatory requirements.

• Liaise directly with fund managers, transfer agents, and custodians to resolve discrepancies and ensure timely settlement of transactions.

• Respond to investor inquiries via phone, email, and other communication channels, providing clear, accurate, and professional assistance regarding their investments.

• Maintain accurate and up-to-date client records within the internal systems.

• Identify and escalate complex issues to senior team members or relevant departments.

• Contribute to the continuous improvement of processes and procedures within the Dealing & Investor Services department.

• Ensure compliance with all internal policies, external regulations, and industry best practices.

• Participate in testing new systems or functionalities as required.

Job Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.

• 1-3 years of experience in a financial services environment, preferably within fund administration, back-office operations, or investor services.

• Strong understanding of investment products, particularly mutual funds and other collective investment schemes.

• Excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.

• Proficiency in Microsoft Office Suite, especially Excel.

• Demonstrated ability to work accurately and efficiently under pressure, managing multiple tasks and meeting deadlines.

• High level of attention to detail and strong analytical skills.

• Fluency in English is required; knowledge of other European languages is a plus.

• Strong team player with a proactive and problem-solving attitude.

What We Believe In

• All for Excellence

We bring together our expertise, experience, and passion to deliver excellence in everything we do. By holding ourselves to the highest standards, we ensure that our clients, employees, and partners can always rely on us.

• All for Accountability

We take ownership of our actions and decisions, acting with transparency, integrity, and responsibility towards our colleagues, clients, and the communities we serve.

• All for Empowerment

We continuously evolve our tools, services, and ways of working to empower our clients and people, helping them succeed with confidence and efficiency.

• All for Inspiration

People are our driving force. We are committed to supporting their growth, understanding their needs, and inspiring them to achieve their goals and reach their full potential.

Diversity, Equity & Inclusion

At Allfunds, Human Capital is at the heart of our strategy, our success, and our ESG commitments. We believe that fostering a diverse, equitable, and inclusive workplace strengthens our business and enables our people to thrive.

• Diversity

We value the unique backgrounds, experiences, perspectives, and characteristics that make each individual different and contribute to a richer, more innovative workplace.

• Equity

We are committed to ensuring fair treatment, equal opportunities, and access to growth and development for all employees through inclusive policies and practices.

• Inclusion

We foster an environment where everyone feels welcomed, respected, supported, and valued, and where every individual can contribute authentically and perform at their best.

Together, Diversity, Equity and Inclusion help us build a workplace where everyone has the opportunity to grow, succeed, and make a meaningful impact.