Cloud Operations Site Reliability Engineer (SRE)

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Cloud Operations Site Reliability Engineer (SRE) to join our Cloud, Platform, and AI Infrastructure team. This role is located in Pittsburgh or Lake Mary.

In this role, you’ll make an impact in the following ways:

• Support day-to-day operations across BNY’s multi-cloud environment, with a primary focus on Azure and GCP

• Provide operational support for AWS and OCI as needed

• Manage cloud provisioning, configuration changes, service requests, and decommissioning activities

• Support AKS/Kubernetes and containerized workloads in partnership with engineering teams

• Perform Linux administration and support for cloud-hosted platforms and workloads

• Support cloud-hosted database platforms including Azure SQL Managed Instance and Oracle

• Help maintain operational support for AI/ML infrastructure, model runtime environments, and ModelOps-related services

• Drive remediation of configuration, security, and vulnerability issues using tools such as Wiz and Qualys

• Monitor infrastructure and services using enterprise observability tools including Splunk

• Respond to incidents, support root cause analysis, and implement corrective and preventive actions

• Support release and deployment management, ensuring controlled and reliable production changes

• Assist with cloud demand and capacity management, including quota monitoring, forecasting, and capacity risk identification

• Partner with security, risk, compliance, audit, and engineering teams to support governance and control requirements

• Contribute to business continuity, disaster recovery, resiliency, and operational recovery practices

• Automate routine operational processes using Terraform, Python, Bash, PowerShell, or similar tools

• Maintain documentation, runbooks, and operational procedures

• Participate in on-call or after-hours support rotations as needed

To be successful in this role, we’re seeking the following:

• Bachelor's degree in computer science, Information Technology, or a related field. - Professional certifications in relevant technologies or infrastructure management are preferred. EXPERIENCE: Typically 6-10 years of experience. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related experience

• Experience in cloud operations, SRE, infrastructure engineering, platform support, or AI/ML platform operations

• Hands-on experience with Azure and GCP in enterprise production environments

• Working knowledge of AWS and/or OCI

• Experience supporting Kubernetes, especially AKS

• Strong Linux administration and troubleshooting skills

• Experience supporting cloud-hosted databases such as Azure SQL MI and/or Oracle

• Experience with Terraform and infrastructure as code

• Experience with monitoring, logging, and observability tools such as Splunk

• Experience with vulnerability remediation and support tools such as Wiz and Qualys

• Strong troubleshooting skills across cloud, infrastructure, networking, databases, and platform services

• Familiarity with scripting and automation using Python, Bash, or PowerShell

• Experience with incident, problem, request, and release management in enterprise environments

• Understanding of governance, risk, compliance, and controls in a regulated environment

• Strong communication, collaboration, and operational ownership mindset

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.