Internship Operator Customs & Trade Compliance at Abbott Zwolle

Job description

We are looking for a Intern for Operator Customs and Trade Compliance at Abbott Zwolle!

What will you be doing? Help transform the Customs Community of Practice into a scalable, digitally supported service network. During this graduation internship, you will investigate how TOPdesk can support centralized requests, effective routing, knowledge sharing and management reporting, translating business needs into a practical design and working prototype.

What are your main responsibilities?

• Analyse current processes, stakeholder needs and available service data.

• Identify opportunities to improve request intake, classification, assignment and escalation.

• Design user-friendly forms, workflows and a structured knowledge-management approach.

• Develop and test a TOPdesk prototype within an agreed pilot scope.

• Propose roles, responsibilities, service levels and knowledge-review processes.

• Define relevant KPIs and develop a dashboard concept.

• Deliver an implementation roadmap, business case and recommendations for further expansion.

Required background

• Interested in business analysis, process improvement, service management and knowledge sharing.

• Able to translate stakeholder requirements into practical digital solutions.

• Strong analytical, research and communication skills.

• Comfortable working independently and collaborating with different stakeholders.

• A Pre, familiarity with TOPdesk, workflow configuration or dashboarding is an advantage; prior customs expertise is not required.

• must be a final year university student with a mandatory internship requirement

What do we offer?

• You will be offered an internship placement at a globally operating healthcare company. An internship is an excellent opportunity to get acquainted with Abbott, and perhaps one of Abbott’s businesses may even become your future employer.

• You will have a dedicated supervisor who will support you with the content and progress of your assignment, as well as a mentor. Your supervisor and mentor will discuss your progress with you and, if necessary, coordinate with your educational institution.

• To help you perform your work effectively, you will be given access to company systems and provided with an Abbott laptop.

• Finally, you will receive an internship allowance of €500 gross per month (based on a full-time internship).

Interested? Apply directly with your CV!

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

Job family Administrative Support

Divisione IFO International Finance

Sede di lavoro Netherlands > Zwolle : Grote Voort 247

Sedi di lavoro ulteriori

Turni Standard

Viaggiare No

Controllo medico Not Applicable

Attività lavorative significative Not Applicable