Who we are:

TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin.

Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning.

We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?

Description

You will help keep our expense, travel and financial cost processes accurate, compliant and efficient.

You will also support day-to-day finance operations for the Italian legal entity, including invoice checks, coding and chasing approval, payment oversight and legal mailbox monitoring.

Key Responsibilities

• Record financial transactions and handle bank reconciliations

• Coordinate supplier financial information requests;Handle accounts payable, including paying supplier bills

• Review and approve employee expense claims and travel requests that are in line with the TrueLayer Business Travel & Expense Policy.

• Check that claims are valid. This means checking receipts for vendor, date, itemised purchases and tax breakdown. It also means checking descriptions, categories and cost centres. Claims should be submitted within policy timeframes.

• Escalate out-of-policy or above-threshold items, following the documented approval lines. Examples are premium travel upgrades, late bookings, exceptions and client entertainment above threshold. Record the rationale and outcome.

• Send incomplete or non-compliant claims back to employees with clear, helpful feedback.

• Monitor travel bookings in Navan for policy compliance, such as booking through Navan, fare caps and advance-booking rules.

• Support company card administration: reconciliation reminders, missing receipts and flagging anomalies.

• Handle general business & financial admin: filing, data entry, supplier and invoice queries, and keeping records audit-ready.

• Answer employee questions on expenses and travel, and point people to the right policy or process.

• Help spot recurring policy breaches or process gaps, and suggest improvements.

• Support the business with ad hoc requirements as needed: like credit card requests, payment queue checks and other spot needs.

• Monitor the certified legal mailbox (PEC), review incoming requests, summarise the key points and forward them to the appropriate teams.

Skills and Experience

• Experience in finance administration or a similar role, ideally in an accounts payable team or expenses.

• Strong attention to detail and a good eye for inconsistencies.

• Ability to apply a policy consistently and to know when to escalate.

• Clear written and spoken communication, with a tactful approach when rejecting or querying claims.

• Good organisation and time management, and comfort working to deadlines.

• Proficiency with spreadsheets and office tools.

• Fluent Italian and professional-level English, as you will work with colleagues across several countries.

• Experience with expense and travel tools such as Navan, Expensify or similar.

• Familiarity with account payable software ZIP and an accounting software ideally NetSuite will be an added advantage.

Don’t meet all the requirements?

Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist — we’d still love to hear from you!

Salary range

EUR 20000-25000 + equity

Benefits

What you can expect from us:

• Competitive salary and meaningful equity in the company

• Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office.

• Flexible holiday policy, with 24 days as standard ✈️

• 2 volunteering days to support causes important to you

• Life Cover as part of our benefits package, offering financial protection and peace of mind for you and your loved ones

• Generous parental leave, above and beyond statutory requirements and with no minimum tenure

• Meal vouchers for every day you’re working, including while remote

• Free lunch from Deliveroo (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays)

• Budget to spend on learning & development each year

• 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) - these are extra days of leave focused on your wellbeing - you just book them off and spend them how you wish!

• Membership of mental wellbeing platform Spill

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know.

We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.