Social Media Community Manager (m/f/d)

LIVE THE MUSIC WITH US

From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further!

We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world.

Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! Join Us

Job Description

Deezer's Global Social Media team brings the Deezer universe to life across social platforms, connecting fans with artists, campaigns, cultural moments, and everyday music experiences.

Working closely with the Senior Social Media & Influence Manager and cross-functional teams, this role owns Deezer's English social media editorial calendar and day-to-day community management. It supports content publishing, agency coordination, and channel performance, while the overall social media strategy remains with the Senior Social Media & Influence Manager.

What you will do:

• Own the day-to-day management of Deezer's English social media channels, maintaining the editorial calendar and coordinating content planning, scheduling, and publishing across Instagram, TikTok, X, Facebook, LinkedIn, and YouTube.

• Lead community management and moderation, fostering conversations with fans, responding in a consistent brand voice, and escalating sensitive or high-impact topics when needed.

• Support social-first content and campaigns for global marketing initiatives, artist activations, PR needs, events, and always-on storytelling, in collaboration with internal teams and external agencies.

• Coordinate the external social media agency and influencers for global purposes, from briefs and planning through execution, follow-up, and performance review.

• Monitor social conversations, cultural trends, platform and algorithm evolutions, and competitor activity, identifying real-time engagement opportunities and sharing actionable audience insights.

• Track channel, campaign, and community performance using social listening and reporting tools such as Brandwatch, turning data into clear recommendations for the Global Social Media team.

Qualifications

This role is excellent for a person with:

• At least 3 years of experience in social media, content creation, community management, or digital marketing, ideally within a consumer brand, music, entertainment, media, or culture environment.

• Strong understanding of social platforms, their formats, audiences, trends, and best practices, especially TikTok, Instagram, X, Facebook, LinkedIn, and YouTube.

• Proven experience building editorial calendars, managing content production workflows, and coordinating day-to-day publishing with internal teams and external agencies.

• Strong community management, copywriting, and communication skills, with excellent attention to detail and sound brand judgment.

• A data-driven mindset, with experience in social media analytics and performance reporting, and the ability to translate data into clear, actionable recommendations.

• Hands-on, highly organised, and able to manage multiple priorities and projects in a fast-paced environment, navigating tools such as Brandwatch, Sprinklr, Dash Hudson, or Monday.

• A collaborative mindset, comfortable working with agencies, influencers, and cross-functional teams including Product Marketing, Editorial, Artist Relations, PR, and Brand Marketing.

• Exceptional English communication skills and working proficiency in French, written and spoken. Additional languages are a plus. A degree in communications, marketing, social media, or a related field, based in Paris, and a true love for music, pop culture, and digital innovation are all valued.

At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou

Additional information

At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding :

• Regular Diversity & Inclusion internal and external talks

• Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+

• Multiple e-learnings and mandatory training sessions for all managers

• English and French courses for all, so that everyone can connect and feel included

Beyond benefits like transportation, we offer you extra perks like:

• A Deezer premium family account for free

• Access to gym classes

• Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong

• Deezer parties several times a year and drinks every thursday

• Allowance for sports, travelling and culture

• Meal vouchers

• Mental health and well-being support from Moka.Care

• Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo!

• Hybrid remote work policy

If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!