Assistant Store Manager

Principal Accountabilities:

Under broad supervision:

• Support the daily operations of retail stores

• Perform a variety of routine and non-routine assignments

• Assist with merchandising, buying, pricing, and marketing assignments

Knowledge & Skill Requirements:

• High school diploma or equivalent education; Associate’s degree preferred

• Three to five years of experience preferred

Knowledge & Application:

• Requires technical know-how and broad understanding of the subject area

• Requires understanding of many different and unrelated processes and methods

• Includes the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data

• May require vocational qualifications and role holder may be working toward a professional qualification

Problem Solving:

• Encounter problems which are varied but similar

• Requires some fact finding in order to fully understand the issue and consider the most appropriate response

• Responses will be drawn from pre-established solutions from which the role holder will need to select the most appropriate

• Guided by defined and documented process although may occasionally be expected to adapt solutions for specific situations

Interaction:

• Conveys and exchanges basic technical or factual information with colleagues/clients/customers

• May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions

• Audience is typically knowledgeable about the subject matter

• Written responses are presented in a variety of formats

• Requires awareness of cultural differences and adapts style accordingly

Impact:

• Impact varies between immediate and short term (less than one year)

• Activities limited to weekly/monthly planning

• Scope of impact will be at the department or team level

• Results impact the immediate work area, although in customer facing roles may impact the department

Accountability:

• Accountable for quality and timeliness of own deliverables

• May be responsible for up-skilling new starters

• Financial accountability will be confined to awareness and management of cost in relation to own work

• Performance measured against predefined annual objectives

R-20261019-0028