JOB DESCRIPTION

Job Description:

Job: Welcome Center Associate

Shift: 1:30pm to 10:00pm (Monday through Friday)

Location: Mars Petcare (Aurora, NE)

Mars Petcare is seeking a Welcome Center Associate to join our exciting pet food business at a Aurora, NE manufacturing plant. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver precise, effective nutrition and help them become their magnificent best.

As part of our overall total compensation package, Mars Petcare offers a competitive benefits package to all associates: Medical, Dental, Vision & Life Insurance, Short- & Long-Term Disability, and 401k match. Associates are also immediately eligible (based on hire date) for up to three weeks of vacation, 12 Paid Holidays per year, Sick Pay, Maternity & Parental Leave, and annual bonus earning potential, plus many other ancillary benefits not listed here.

Key Responsibilities

• Maintain Appointment Schedule for all inbound orders

• Perform various WMS functions: shipment confirmations, Trailer dispatch, checking trailers into the system etc.

• Tender loads within in Transplace

• WMS use for printing BOLs and closing orders

• Constant communication with shipping teams to ensure efficient flow of work and high service levels to our customers

• Trailer Pool management

• Perform and send daily yard check report

• Respond to emails regarding any of our scrap load carriers

• Maintain shipping supplies within the welcome center

• Monitor the shipping window, office phone system and inbound/outbound gates

• Maintain incoming outgoing shipping log

• File all necessary shipping paperwork

• Support Manager and Leads on all shifts

Job Specifications/Qualifications

Minimum Qualifications

• Minimum of a High School Diploma or equivalent.

• 2 years experience in Shipping Office/yard Management

• Strong organizational and multi-tasking skills.

• Strong written and verbal communication skills, with demonstrated strength in conflict resolution.

• Strong interpersonal skills, with the ability to work well with associates within all levels of the organization.

• Excellent computer skills with experience in Warehouse Management systems and order processing systems

• Working understanding of our receiving process and manufacturing process

• Ability to work with little or no supervision.

• Ability to Work 12 hour shifts and cover overtime

Preferred Qualifications

• 3-4 years of shipping office experience

• Working knowledge of SAP and/or JDA

• Ability to tolerate and ambiguous environment

• Demonstrated ability to work with little to no guidance

Education:

• High School Diploma or Equivalent

• 18 years of age

About Mars, Incorporated

Mars is a family-owned business with over a century of history, making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day

About Mars: Mars is a family-owned business with more than $50 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 150,000 Associates into taking action every day towards creating the world we want tomorrow.

Commitment to Equal Employer Opportunities:

All qualified applicants will receive consideration for employment in accordance with applicable law and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other category protected under federal, state, and local laws. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

A Note to Candidates Regarding AI Embracing AI as a vital skill for today and tomorrow, we welcome candidates to use AI to assist with your preparation as you engage with our recruiting process—from helping to perfect your CV/resume to using it to refine your interview skills. While AI can assist you, we expect that your ideas, responses, and demonstration of competencies throughout the recruitment process are authentically your own. We value genuine engagement and want to see the real you shine. At Mars, AI is here to support—not replace—the human connection at the heart of our recruitment process.

Note to Search Firms/Agencies: Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.