Government Account Manager 2, Enterprise Direct Sales

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job sells Comcast Business services to large strategic government entities focusing mainly on advanced networking and security solutions. This includes Managed Network Services, Wide Area Networks, Advanced Network Security, Ethernet, Managed WiFi, Voice services (including VoIP), and Internet. It works as part of a team to drive sales by focusing on acquisition, development and management of prospective clients in their designated modules. It designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community. It positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. It sells with the goal of exceeding departmental financial and unit targets. It stays abreast of the market landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Job Description

Core Responsibilities

• Creating and delivering face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services

• Holding oneself accountable to achieve/exceed a monthly sales quota and activity targets

• Staying abreast of market landscape and emerging technologies to best position Comcast Business Services in the marketplace

• Developing the strategy for a module of accounts consisting of government entities, including identifying strategic partnerships and cultivating of local partnerships and organizational affiliations

• Collaborating with internal resources, especially Sales Engineering and Operations

• Researching and generating new leads with targeted accounts through various prospecting activities, including cold calling, government events, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand

• Maintaining and building customer relationships to drive customer retention

• Working with internal teams to ensure operational efficiencies and service levels exceed customer expectations through exceptional customer service and follow-up skills

• Maintaining accurate and quality sales records and updating sales and activity reports as required

• Attending out-of-the-office meetings with customers on a regular basis and demonstrating excellent verbal and written skills and skill in presenting, persuading and negotiating

• Demonstrating some knowledge of Data Network Design, including Managed Network Services, Wide Area Networks, Network security, Ethernet, Managed WiFi, Voice services (including VoIP), and Internet. Understanding of Government procurement processes, including E-rate Contracting Processes and Procedures

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

• Customer Relationship Building, Lead Generation, Prospecting

Compensation

• Illinois Pay Range: $72,208.50 - $119,731.50
• Targeted Commission: $70,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

• High School Diploma / GED

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

• 2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.