Senior Account Manager

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

| The Team

At Netflix, our Ads business is focused on building a must-buy advertising solution, one that allows brands to connect with diverse audiences who are deeply engaged with the breadth and quality of our content. In Korea, we are at a uniquely exciting moment: over the past year, the Korea Ads team has built strong early momentum, and we are now entering a phase of accelerated growth as we scale the team and expand our impact. As part of the core Netflix Ads organization, the team is helping shape a best-in-class ads business from the ground up, leveraging Netflix’s proprietary ad tech to deliver a premium ad experience for members while enabling brands to connect with deeply engaged audiences.

| The Opportunity

Netflix is seeking a Senior Account Manager to drive excellence across complex and high-impact advertising partnerships. This role is designed for a seasoned individual contributor who can independently own complex accounts, navigate ambiguity, and elevate campaign quality and client outcomes through strong judgment and experience.

The Senior Account Manager serves as a trusted execution and strategy partner to Sales Partners, Agencies, and Advertisers, focusing on delivering scalable, repeatable success throughout the campaign lifecycle. This role influences Account Managers by sharing best practices and sound judgment, helping elevate execution quality across the team.

| Core Responsibilities

• Serve as a senior execution and strategy partner to Vertical Sales Partners by deeply understanding client objectives and translating them into effective media solutions

• Build trusted, consultative relationships with client and agency stakeholders through clear, confident, and insight-led communication.

• Identify and drive upsell and expansion opportunities by connecting campaign performance, client business objectives, and Netflix advertising solutions.

• Independently own complex RFPs and media plans, providing advanced recommendations on packaging, pricing, targeting, and delivery approach

• Lead end-to-end campaign execution across multiple advertisers or high complexity accounts

• Act as the main point of contact for complex campaign issues, working with cross-functional teams to resolve them

• Partner closely with Ad Operations, Product, Ad Policy, Measurement, and Finance to navigate beta product setups and execution challenges

• Proactively identify delivery, measurement, or operational risks and adjust plans to ensure campaign success

• Lead internal projects by aligning cross-functional teams around best practices and shared execution standards.

• Deliver clear performance narratives and insights beyond standard reporting, and own QBRs and ABRs for top-tier clients with forward-looking, data-driven recommendations.

• Guide clients through measurement results and implications for future planning

• Support monthly billing and invoicing processes in coordination with Finance

• Maintain deep expertise in Netflix ad products, targeting capabilities, Sponsorship offerings, and Ad Policy

• Contribute to improving processes, documentation, and best practices through hands-on learning

| We're looking for:

• 8+ years of experience in Account Management, Client Services, or Sales Planning within the digital media or advertising industry

• Proven experience managing Enterprise client campaigns or multi-market campaigns

• Strong understanding of Direct IO, Programmatic Guaranteed, and PMP buying models

• Excellent communication skills with the ability to align multiple stakeholders and navigate nuanced discussions

• Strong analytical thinking with the ability to turn performance data into actionable insights

• Strong ability to use data and insights to support sales pitches, client recommendations, and strategic discussions.

• Comfortable operating in fast-paced, ambiguous environments with evolving products and processes

• Familiarity with brand measurement partners such as Kantar or Nielsen

• Fluency in spoken and written English

• Genuine interest in our corporate culture (read our memo here)

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.

저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며. 저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다