Mid-Level, Senior
Key Account Manager e-com (Almaty, KZ)
About the Role:
Join us in driving the growth of Ferrero’s e-commerce business and shaping the future of our brands in the digital marketplace.
Main Responsibilities:
In this role, you will build and strengthen partnerships with key customers, marketplaces, and distributors, ensuring sustainable business growth across your territory. Working closely with internal and external stakeholders, you will develop and implement customer growth strategies, identify new business opportunities, and bring innovative ideas to life.
A key part of your success will be delivering ambitious sales targets through effective demand forecasting, inventory management, and commercial planning. Additionally, you will lead negotiations with key partners, develop joint business plans, and collaborate on initiatives that create value for both Ferrero and our customers. Through the execution of impactful trade marketing and marketing activities, you will help enhance brand visibility and performance across e-commerce platforms.
Using your analytical mindset, you will monitor sales performance, assess market and competitor trends, evaluate the effectiveness of customer programs, and translate insights into action. Beyond day-to-day business management, you will play an important role in finding new ways to expand Ferrero’s presence and accelerate growth within the fast-evolving e-commerce landscape.
About You:
You are an experienced commercial professional with a strong track record in key account management, e-commerce, business development, category management, or a related commercial role. Building trusted relationships comes naturally to you, and you are confident leading negotiations with senior stakeholders and key customers.
You have a solid understanding of the FMCG industry and the commercial drivers behind business performance. An analytical thinker by nature, you enjoy working with data, identifying trends, and turning insights into actionable recommendations. Strategic planning is one of your strengths, and you are comfortable developing long-term customer growth plans that deliver measurable results.
You are highly proficient in Microsoft Excel and PowerPoint and can effectively present analyses, recommendations, and business cases. In addition, you communicate confidently in English at an Intermediate level or above. Most importantly, you are a proactive, results-oriented professional who thrives in a dynamic environment and is motivated by finding new opportunities to grow the business and strengthen customer partnerships.
What We Offer:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.
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