Company Description

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Job Description

Looking for experienced OPC Sales and Marketing Specialist's:

Work Where the Action Happens! Be part of the Westgate Resorts and UCF partnership and experience the excitement of game day while working at UCF Football events this season.

MUST BE FLEXIBLE WITH YOUR SCHEDULE: working 1-2 days per week; pick up shifts as available; must be available weekends or when UCF has home games.

Starting Pay: $15 Hourly versus Commission whichever is greater.

Competitive Earnings | Bi-weekly Commissions | Performance-Based Incentives| Amazing Perks

• Westgate Resorts offers a competitive compensation package that includes a guaranteed hourly rate, uncapped commission opportunities, and bi-weekly commission payouts.

• Join Orlando's Premier Vacation Ownership Marketing Team

• Do you enjoy meeting new people, thrive in a fast-paced environment, and excel at building relationships? Westgate Resorts is seeking enthusiastic and motivated OPC Specialists (Sales & Marketing Representatives) to join our dynamic marketing team.

• In this role, you'll engage with guests that are attending the UCF sporting events, introduce them to the benefits of Westgate Resorts, and qualify families for our resort preview presentations. Through meaningful interactions and exceptional customer service, you'll help guests maximize their vacation experience while creating opportunities to increase your earnings.

Why You'll Love Working Here:

• Competitive Earnings Potential with hourly pay, uncapped commission opportunities and bi-weekly commission payouts.

• Comprehensive Training and Development designed to help you build valuable sales, marketing, and customer service skills.

• Exciting Work Environment in high-traffic locations at UCF events and other sponsored events or Orlando's top resorts, hotels, theme parks, and attractions.

• Career Growth Opportunities with a company committed to promoting top performers and developing future leaders.

• Supportive Team Culture that recognizes achievement, celebrates success, and provides ongoing coaching and mentorship.

What You’ll Do:

• Engage guests in a professional and friendly manner to promote Westgate Resorts and invite qualified individuals to attend a 90-minute resort preview presentation.

• Educate guests on available promotional offers and incentives, including attraction tickets, resort stays, and vacation packages.

• Qualify prospective guests according to company guidelines while delivering exceptional customer service.

• Accurately process point-of-sale transactions, including credit card payments, while maintaining proper financial controls.

• Maintain a professional appearance and represent the Westgate brand with enthusiasm and integrity.

• Stay informed about current promotions, resort offerings, and attraction pricing to effectively communicate value to guests.

• Participate in off-site UCF marketing sporting events.

• Day Shift (Required)

• Night Shift (Required)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Bring:

• An energetic, confident personality with a passion for building relationships and creating positive guest experiences.

• Strong interest in sales, marketing, hospitality, and guest engagement.

• Excellent communication, interpersonal, and customer service skills.

• Ability to confidently overcome objections and connect with guests from diverse backgrounds.

• Flexibility to work mornings, evenings, weekends, and holidays based on business needs.

• Ability to stand for extended periods and work in both indoor and outdoor environments.

• Previous OPC, hospitality, tourism, retail, customer service, or sales experience is preferred but not required.

• A positive attitude, strong work ethic, and willingness to learn. Comprehensive training is provided for motivated candidates.

Additional Information

Perks & Rewards:

• Competitive commission structure with additional performance-based earning opportunities.

• Paid training and mentorship from experienced industry professionals.

• Career growth opportunities within sales, marketing, hospitality, and leadership roles.

• Comprehensive benefits package and team member discounts (where applicable).

• The opportunity to build a rewarding career with a company founded on our core values of Passion, Integrity, and Work Ethic.

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future

• Daily Pay – Access Your Earnings When You Need Them

• Wellness Programs to Support Your Well-Being

• Tuition Assistance to Help You Grow Your Career

• Employee Assistance Program (EAP) – Support When You Need It Most

• Pet Insurance for Your Furry Family Members

• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

• Low-Cost Gym Membership

• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.

• Career Growth and Advancement Opportunities

• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email@protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.