Entry Level, Junior
Monitor key shop KPIs, including funnel conversion, cancellation rates and payment shares, identify anomalies and drive corrective actions with relevant teams
Test our 20+ shop frontends and support releases and rollouts through thorough implementation checks, testing and sign-off
Manage transactional emails, legal pages, delivery notes and app store reviews, and act as the main interface to Customer Service
Coordinate stakeholders and processes related to our external partner assortment
Identify operational inefficiencies, improve processes to make them more reliable and scalable, and leverage AI to automate repetitive tasks
Support successful project delivery through proactive coordination and close collaboration with relevant stakeholders
Degree in Business Administration, Economics or equivalent vocational training
Experience with CMS platforms, e.g., Storyblok
Familiarity with ticketing tools suchs as Jira
Confidence in working with spreadsheets and data
Very good command of English
Strong sense of ownership and a hands-on mindset
Structured, detail-oriented and analytical approach to work
Nice To Have
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