Services Offer Management Leader

The Services Offer Management Leader shapes and drives the country Services offer strategy, aligning global ambitions with local market growth, customer relevance and commercial impact. The role sits at the intersection of strategy, offer management, commercial execution and cross-functional influence — ensuring Services offers are clear, competitive, localized where needed, and activated through the right go-to-market, pricing, demand generation, sales enablement. It accelerates growth by connecting global offer roadmaps with Canada priorities, strengthening installed base monetization, improving customer adoption, and driving the evolution toward scalable, recurring, outcome-based service models.

Key responsibilities

Offer strategy and growth planning

• Build the Canada Services offer strategy, translating the global roadmap into a 3-year growth vision and execution roadmap

• Set annual priorities through the Annual Marketing & Sales Plan, focused on growth, retention and recurring business

• Identify the best opportunities by business unit, installed base, segment and market potential

Portfolio management and localization

• Deploy the offer roadmap with BU priorities, adapting global value propositions to local needs, regulations and standards

• Ensure portfolio consistency across the asset lifecycle, with strong emphasis on recurring offers and service plans

• Challenge BUs and global LoBs on required localization, and support new launches through a disciplined go-to-market

Commercial activation and go-to-market

• Define the local go-to-market strategy and lead demand generation plans that grow qualified pipeline, especially in early stages

• Ensure offer promotion and visibility by partnering with Marcom and Country Marketing on campaigns, content and channel activation

• Enable sales with differentiated messaging and commercial materials — offers activated in the field, not just well defined

Installed base monetization and performance

• Lead initiatives improving installed base visibility, traceability and commercial exploitation

• Use IB insights to sharpen targeting and support customer platforming for deeper penetration and retention

• Improve lead generation, conversion and recurring order growth

Pricing and competitiveness

• Define and manage local pricing in line with value, competitiveness, margin and market conditions

• Leverage historical performance, competitive intelligence and customer value insights

• Track market trends and competitor moves to keep the portfolio compelling

Voice of customer and continuous improvement

• Capture customer and market feedback to improve positioning and launch effectiveness

• Feed voice-of-customer inputs back to global Services marketing and offer teams

• Share best practices and refine go-to-market choices based on results

Cross-functional leadership and influence

• Align priorities across Services, Sales, Marketing Communication, Category and global teams, embedding Services in country business plans

• Influence without direct authority in a matrix environment

• Act as a visible leader for Services growth, combining strategic perspective with operational discipline

Qualifications and Skill required:

• Master's degree in Marketing, Business, Engineering or related field

• Strong experience in Services, Offer Management, Marketing or Commercial Excellence

• Solid grasp of service business models, go-to-market, pricing and installed base monetization

• Experience building strategic, tactical and operational plans at country, regional or global level

• Ability to translate strategy into execution across a matrix organization

• Strong analytical skills and comfort with business performance data

• Excellent communication and influencing skills, including with senior stakeholders and C-level customers

• Strong project leadership and organization under business pressure

• Digital mindset and good understanding of data and digitization

• Collaborative, self-driven, with the presence to mobilize teams

• Fluent in English and effective in the local market language

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 145,800 - CAD 194,400 per year. This pay range includes base pay and short-term incentives. For Ontario applicants, this posting complies with provincial law which does not require disclosure of the pay range. Inquiries regarding the pay range can be directed to the recruiting / hiring manager.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team*:

• Care for yourself and your family. We ensure you feel secure with benefits that help you and your family thrive: insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance; Wellness Wallet (reimbursement for medical / wellbeing expenses); telemedicine program; 13 paid holidays annually; up to 19 days paid time off in first year; paid family leaves; parental and care leave; Recharge Break (savings plan for a future paid leave of absence); employee assistant program with mental, family, and legal counselling and flexible work arrangements.

• Invest and plan your future. We help you plan and invest for the future with competitive pay and programs: base salary; incentive plans; employee share ownership plan; retirement plan with employer pension match.

• Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

• Team up in the workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service anniversary), sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

• Support your community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

*Participation and coverage levels for specific benefit programs are determined based on employment status (e.g., full-time, part-time, temporary, or fixed-term) and are subject to applicable plan terms, conditions, and eligibility waiting periods.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.