Responsibilities

• Manage HR administration and processing for clients’ employees and management across a wide range of HR operational areas, covering the full employee lifecycle from onboarding to termination, including (but not limited to) onboarding processes, preparation of labor contracts, annexes, and termination decisions.

• Demonstrate strong expertise in managing end - to- end payroll processes for clients, including responsibility for key client accounts within the team; ensure accuracy, reliability, and compliance of the HRIS system.

• Prepare labour reports, SHUI reports, PIT reports and PIT finalisation dossiers accurately and timely; coordinates with authorities and external auditors when required.

• Prepare Internal Labor Regulations, Employee Handbooks in compliance with applicable laws and based on clients’ requests.

• Collaborate with the Line Manager and senior team members on client - related matters, including service proposals, legal updates, ongoing account management, and adherence to the firm’s service standards.

• Support leaders and managers in client relationship matters; maintain strong client relationships by working closely with key decision - makers to ensure high levels of client satisfaction and accurate, timely service delivery.

• Proactively alert managers and team members of outstanding issues and provide recommendations for improvement within the scope of responsibility.

• Capable of representing the Line Manager in client calls and meetings, ensuring professional communication and adherence to business standards.

• Monitor market practices, benefits, and policies relevant to the role, and advise managers on necessary updates to maintain market competitiveness.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 2– 3 years of experience in C&B (payroll, labor law, social insu rance , PIT…)

• Strong communication, consulting, and problem - solving skills.

• Detail - oriented, well - organized, and disciplined.

• Good English communication skills.

• Ability to work in a fast - paced environment.

Benefits

• Working in one of the world’s leading HR Solutions Provider (recruitment and payroll & staffing…) with professional & dynamic environment.

• Quarterly performance bonus .

• Learning & Training to develop your competence and broaden your knowledge.

• Collective activities (Team building, Workshops, 20/10, Halloween, X’mas, Tet dinner…)

• Leaves up to 20 days and above depending on the internal level (Annual leave, Personal leave, X’mas…)

• Mobile phone allowance.

• Premium Health and Personal Accident Insurance for yourself.

Location: 7th Floor Prime Centre Building, 53 Quang Trung, Hai Ba Trung Ward, Hanoi , Vietnam Working time: Monday to Friday, 9:00 – 18:0

Posting date: 14-10-2026