MANAGER, REGIONAL FACILITIES MANAGEMENT - AMEA

Job Level P4, Manager

Function Corporate Real Estate & Facilities Management

Location Shanghai, China

Position Summary

Carrier is seeking an experienced Facilities Management professional to manage facility operations across the AMEA region (Asia Pacific, Middle East & Africa). The role will drive operational excellence, supplier performance, workplace experience, infrastructure reliability, compliance, and continuous improvement across office, manufacturing, laboratory, and support facilities. Working directly with the Global Facilities Management organization, this position will ensure consistent execution of global standards while addressing regional business requirements.

Key Responsibilities

Regional Facilities Operations

• Lead Facilities Management activities across AMEA locations and serve as the primary regional FM contact.

• Ensure safe, reliable, compliant, and efficient delivery of facility and workplace services.

• Implement global FM standards, governance requirements, service delivery models, and KPIs across the region.

• Support business continuity, operational resilience, and facility risk mitigation initiatives.

Supplier and Service Provider Management

• Manage Integrated Facilities Management (IFM) partners, contractors, and local service providers.

• Conduct supplier governance and performance reviews, and drive corrective actions and continuous improvement.

• Support vendor transitions, service standardization, supplier consolidation, contract execution, and commercial management.

Infrastructure, Compliance and EH&S

• Oversee facility infrastructure and critical building systems, including HVAC, electrical, mechanical, fire protection, utilities, energy, security, and workplace services.

• Ensure compliance with corporate policies, EH&S requirements, local regulations, and applicable audit standards.

• Coordinate facility risk assessments, audits, incident response, remediation, and escalation of critical issues.

Financial and Performance Management

• Manage regional FM operating budgets, forecasts, annual plans, and performance reporting.

• Identify and deliver cost reduction, cost avoidance, service optimization, and operational efficiency opportunities.

• Track spend, supplier performance, facility reliability, service levels, risks, and improvement initiatives.

Projects, Sustainability and Digital Enablement

• Support office relocations, site consolidations, workplace improvements, facility upgrades, and infrastructure projects.

• Coordinate facility-related capital projects with business, engineering, procurement, finance, and EH&S stakeholders.

• Support sustainability, energy efficiency, CAFM/IWMS, analytics, and other global FM transformation programs.

Stakeholder and Global Collaboration

• Partner with site leadership, Operations, EH&S, HR, Finance, Procurement, Real Estate, and other cross-functional teams.

• Act as the connection between AMEA stakeholders and the US-based Global Head of Facilities Management.

• Provide clear and timely reporting on FM performance, budgets, risks, priorities, and improvement opportunities.

Required Qualifications

• Bachelor's degree in Engineering, Facilities Management, Real Estate, Business Administration, or a related discipline.

• 10+ years of progressive Facilities Management experience in a multinational company, preferably supporting manufacturing and office environments.

• Practical knowledge of facility operations, building infrastructure, utilities, workplace services, vendor management, and facilities compliance.

• Experience managing third-party FM service providers and working across multiple sites or countries.

• Strong financial, analytical, communication, and stakeholder management skills.

• Ability to work independently and effectively in a global, matrixed organization across multiple time zones.

• Fluent English required; additional AMEA language capability is an advantage.

Preferred Qualifications

• Experience managing facilities across Asia Pacific, the Middle East, and/or Africa.

• Experience working with global IFM providers or comparable regional service partners.

• Knowledge of CAFM/IWMS platforms, facility analytics, sustainability, and energy optimization programs.

• Experience supporting facility transitions, site consolidation, workplace transformation, or infrastructure projects.

Key Success Measures

• Facility safety, compliance, reliability, and service-level performance.

• Budget management, cost optimization, and measurable value delivery.

• Supplier performance, governance effectiveness, and service consistency.

• Stakeholder satisfaction and workplace experience.

• Successful implementation of global FM standards and initiatives across AMEA.

• Continuous improvement in FM operating maturity, data quality, and reporting.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.