LMTS (Lead Member of Technical Staff)

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

The Experience Library team is part of the Digital Marketing Technology organization at Salesforce. We build and own a content authoring and rendering platform that powers marketing pages across salesforce.com. Our platform enables marketing teams to create high-quality, localized, and performant web experiences at scale, powering some of the highest-traffic pages in the Salesforce digital ecosystem. We work across the full stack with a strong frontend focus on building modular component libraries, WordPress integrations, and a robust rendering layer serving global audiences. We embrace a "you build it, you own it" culture, where engineers are responsible for the quality, performance, and reliability of what they ship, from design to deployment and beyond. Our team is at an exciting inflection point: actively integrating AI into our engineering workflows, running accelerated innovation initiatives, and expanding internationalization support to new global markets.

The Experience

We are looking for a highly skilled and experienced Lead Member of Technical Staff (LMTS) to serve as a technical leader and frontend-focused full-stack domain expert on the Page Builder platform. In this role, you will lead the end-to-end architectural design, engineering roadmap, and development of high-impact, enterprise-scale web capabilities powering salesforce.com. As a technical leader, you will set the engineering standard for the team, foster a culture of technical excellence, drive AI-first workflow innovations, and play a pivotal role in mentoring engineers across the organization.

What You'll Actually Be Doing

• Architectural Leadership: Lead the end-to-end design, architecture, and deployment of complex, production-grade frontend and full-stack features for the Page Builder platform using modern web technologies (JavaScript/TypeScript, React, HTML5, CSS3, Web Components, and Node.js).

• Technical Vision & Strategy: Help drive the technical roadmap for web platform development within Digital Marketing Technology, with a focus on scalable authoring pipelines, component libraries, CMS architecture (WordPress/Contentful), and high-performance rendering engines.

• AI & Workflow Innovation: Drive a culture of technical innovation by researching, evaluating, and actively integrating generative AI services, pipelines, and engineering tools (e.g., Agentforce, Cursor, Claude, Codex, Slackbot) into development workflows to accelerate velocity and elevate quality.

• Scalability & Web Performance: Architect and maintain resilient, accessible, and performant web systems, optimizing Core Web Vitals, caching strategies, CDN configurations (e.g., Akamai), and global rendering infrastructure.

• End-to-End Ownership: Oversee feature delivery across the entire engineering lifecycle; from drafting architectural blueprints and technical specs to defining test strategies, monitoring production performance, and resolving complex scalability or reliability issues.

• Cross-Functional Collaboration: Partner closely with Product Managers, UX Designers, AI Platform Engineers, Principal Engineers, and cross-functional teams to define requirements, decompose complex initiatives, manage dependencies, and deliver reusable workflows.

• Mentorship & Quality Standards: Foster a culture of technical excellence and continuous learning. Drive code and design reviews, establish automated testing and CI/CD best practices, and actively mentor MTS and SMTS engineers through technical coaching and pair programming.

You're Our Person If...

• Experience: 10+ years of professional software development experience, with a strong focus on large-scale, complex frontend and full-stack web applications.

• Frontend Mastery: Deep expertise in JavaScript (ES6+), TypeScript, HTML5, CSS3/Sass/Tailwind, and modern frontend frameworks (React preferred; Web Components, Vue, or Angular).

• Backend & Node.js: Extensive experience with Node.js and building scalable backend/BFF (Backend-for-Frontend) architectures supporting client application rendering.

• CMS Architecture: Proven experience architecting and integrating enterprise Content Management Systems (particularly WordPress and/or Contentful) and designing dynamic CMS-driven frontend rendering pipelines.

• Cloud & Infrastructure: Solid understanding of public cloud platforms (AWS preferred) and experience deploying scalable, distributed frontend services, CDN edge caching, and build pipelines.

• API Design & Security: Deep knowledge of RESTful and GraphQL API design, web security best practices, and state management at enterprise scale.

• Test Automation & MLOps/DevOps: Advanced knowledge of testing methodologies and frameworks (Jest, Cucumber, Selenium, Cypress) and modern deployment/monitoring practices.

• Leadership & Influence: Demonstrated ability to lead complex technical initiatives, influence cross-functional roadmaps, troubleshoot complex production issues, and mentor junior and mid-level engineers.

• Education: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related STEM field.

Even Better If…

• AI-First Engineering: Practical experience integrating generative AI, LLM tools, or multi-agent workflows (e.g., Agentforce) directly into software engineering platforms.

• Internationalization: Hands-on experience with internationalization (i18n) and localization (l10n) systems serving dynamic content across global regions.

• Design Systems: Proven experience building, maintaining, or contributing to enterprise-grade design systems or custom Web Components.

• CMS Platform Depth: Advanced familiarity with WordPress enterprise architectures, PHP development, or custom plugin/theme pipelines.

• Accessibility Standards: Deep experience building compliant web interfaces aligned with WCAG standards.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.