TCC Liaison Officer

Job Description

Overview

The TCC Liaison Officer plays a vital role in ensuring seamless coordination between the Transportation Control Centre (TCC) and operational teams during the Operations & Maintenance (O&M) phase of the metro project. This role is essential for maintaining smooth traffic management, timely incident response, and effective communication across all stakeholders involved in metro operations.

Your role

• Facilitate coordination between the Transportation Control Centre (TCC) and operational teams to ensure efficient traffic management and operational continuity.

• Act as the primary liaison for incident response, ensuring timely communication and resolution of service disruptions.

• Support the TCC in real-time monitoring, dispatch coordination, and operational decision-making.

• Ensure accurate and timely information flow between control center personnel and field teams.

• Assist in the development and implementation of incident management protocols and response strategies.

• Collaborate with O&M Contractors, technical teams, and Employer representatives to align operational priorities and ensure compliance with safety and service standards.

About you

• Bachelor’s degree in Transportation, Traffic Management, or a related discipline.

• Minimum 5 years of experience in transportation management systems, preferably within metro or urban rail environments.

• Strong organizational skills with the ability to manage multiple tasks and coordinate across diverse teams.

• Excellent communication and interpersonal skills, capable of working in high-pressure, real-time operational settings.

• Familiarity with control center technologies, dispatch systems, and incident tracking tools.

• Experience in metro or railway infrastructure projects.

• Ability to work in a 24/7 operational environment with flexibility and responsiveness.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This includes:

• Tax-free salary.

• Life insurance coverage.

• Medical insurance.

• Annual leave balance.

• Company gratuity scheme.

• Discretionary bonus program.

• Annual flight contribution.

• Transportation & housing allowances.

• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more.

#RMP

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.