Supervisor - ASEAN Cross Border Solutions

This entry-level role supports the daily coordination of APAC cross-border trade operations. Under the guidance of senior team members, the position assists with shipment tracking, documentation checks, customs clearance follow-up, payment administration, and operational reporting. Structured training and on-the-job guidance will be provided to help the successful candidate develop practical knowledge of cross-border logistics and trade processes.

Responsibilities:

Trade Operations Support

• Assist with daily cross-border shipment coordination by following established procedures and instructions.

• Update shipment records and trackers, and follow up with relevant teams on pending information or actions.

Customs & Documentation Support

• Monitor customs clearance progress and report delays or issues to the supervisor.

• Check that basic shipping, customs, duty, and tax documents are complete before submission.

• File trade documents accurately and follow up on missing or incorrect information.

Invoice & Payment Support

• Assist in checking invoices and supporting documents for completeness.

• Update payment records and follow up on approvals under the guidance of senior team members.

Coordination & Reporting Support

• Communicate routine updates and follow up with internal teams, brokers, and service providers.

• Maintain operational trackers and highlight delays, missing information, or unusual issues to the supervisor.

• Prepare simple status updates and reports using the required templates.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Requirements:

• Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related discipline.

• Fresh graduates are encouraged to apply; relevant internship or part-time experience in logistics or operations is an advantage but not required.

• Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.

• Good written and verbal communication skills, with the ability to follow instructions and work with different stakeholders.

• Detail-oriented, organised, responsible, and willing to learn in a fast-paced working environment.