Senior Growth Systems Experience Manager

This role on the Growth Systems team supports marketing program delivery, validation, and automation across global business units. Primary responsibilities include configuring, managing, and monitoring customer product pricing and in-product messaging within key product ecosystems, ensuring customers receive timely, relevant, and accurate experiences. Successful candidates will work effectively with large cross-functional teams (marketing, sales, engineering, analytics, finance, and others) to deliver holistic solutions while minimizing organizational impact.

Responsibilities

• Deliver complex multi-channel marketing programs and product launches by architecting, building, automating, validating, and governing the intended customer experience

• Use internal tools and industry-leading MarTech platforms to execute and optimize marketing initiatives

• Identify, diagnose, and resolve issues quickly, with exceptional attention to detail and a proactive, self-driven approach

• Partner with teams to identify gaps and recommend solutions or process improvements

• Document issues, outcomes, and reproducible steps for reference in future scenarios

• Communicate findings and complex program details clearly and consistently to audiences with varying levels of program knowledge, and propose actionable recommendations

Qualifications

Experience

• 3+ years in an operational or data-driven role, with demonstrated willingness to learn and expand scope

• Experience working with teams across multiple time zones and flexible hours

• General understanding of enterprise-level billing and MarTech systems is a plus

• Bachelor's degree in Information Systems, Computer Science or Analytics, or a related field, or equivalent practical experience

Data & Technical Skills

• Demonstrated proficiency using AI tools to build automations, generate or debug queries/scripts, and streamline validation and QA processes across marketing systems.

• Advanced skills in working with large data sets (VLOOKUP, Pivot Tables, Macros, etc.)

• Intermediate SQL for self-service/ad-hoc reporting; data visualization experience a plus

• Comfort with complex marketing programs and a strong affinity for data analysis to derive insights and optimize future efforts.

• A natural curiosity for digging into data to find answers

Tools

• Familiarity with systems such as Jira, SFDC, CODA, GitHub, AEP, Marketo, Claude, Smartsheet, QuickBase, and Tableau preferred

• Experience administering or configuring at least one marketing automation platform (MAP) or CRM directly (vs. just using reports from one) is a plus

Ways of Working

• Strong organizational skills to manage multiple priorities, build efficient workflows, and create repeatable, documented processes

• Ability to work independently is a must, balanced with comfort proactively raising questions and concerns

• Proactive mindset — comfortable seeking clarification on ambiguity and pivoting strategy as needed

• Extreme ownership and accountability, with the drive to complete initiatives in a dynamic environment

• Strong oral and written communication skills, able to flex across all organizational levels

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Mountain View $135,500 - $183,000