Senior Software Engineer (IKS service&agent platform)

Intuit is seeking a Staff Software Engineer to join the Core Platform Engineering Team. The role requires developing and ensuring the seamless functioning and reliability of the Kubernetes Platform across Intuit. The successful candidate will be responsible for managing and maintaining Intuit Kubernetes Services (IKS) clusters hosting Intuit flagship products of TurboTax, Quickbooks, Mailchimp, as well as Intuit Platforms such as Identity, API Gateway, and Service Mesh. Responsibilities include all aspects of platform development, deployment, service adoption, configuration, optimization and troubleshooting. The ideal candidate must have expert knowledge of Kubernetes, AWS, cloud native design patterns, networking, troubleshooting, tools and automation.

Responsibilities

• Applies comprehensive understanding of the business, customer needs to expertly design, develop and implement capabilities, tools and processes that deliver highly available, scalable and reliable customer experiences.

• Utilizes extensive expertise in system engineering, software development, critical thinking, industry best practices, and AI to develop innovative solutions towards building highly available, scalable and reliable platforms.

• Expertly builds, operates, and scales services running on AWS EKS. Collaborates closely with Intuit Product and Platform Development Teams to plan, prioritize and design highly available cloud architectures.

• Contributes to critical platform components and drives operational excellence through automation, observability, and process optimization.

• Troubleshoots complex issues and effectively manages stakeholder expectations through clear communication and proactive updates.

• Participates in on-call and support rotations, driving incident recovery, resolution and Root Cause Analysis (RCA).

• Provides technical leadership by guiding the team on system design and implementation, ensuring best practices are implemented.

• Participates in mentoring junior and senior engineers, promoting an environment of learning and growth within the team.

• Gathering functional requirements, developing technical specifications, and project & test planning

• Design and implement proofs of concepts (POC’s), productize components and features.

• Roughly 70-85% hands-on coding

• Resolve defects/bugs during QA testing, pre-production, production, and post-release patches

• Work cross-functionally with various Intuit teams: product management, QA/QE, various product lines, or business units to drive forward results

• Contribute to the design and architecture of the project

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

To be considered for the role of Sr Software Engineer, candidates must possess the following qualifications:

• Experience with Agile Development, SCRUM, or Extreme Programming methodologies

• BS/MS in computer science or equivalent work experience

• 3+ years of experience working in software development, production engineering, building and managing large-scale systems on AWS.

• 3+ years of solid development experience in building RESTful services using Go, Python, Java/J2EE (Spring, MVC, and Hibernate), and/or NodeJS. Candidates with experience in open-source development preferred.

• Hands-on experience with Kubernetes

• Good understanding of container orchestration and cloud technologies

• Programming experience with any of the following: Go, Python, Object-oriented programming languages

• Experience with the entire Software Development Life Cycle (SDLC)

• Good understanding of microservices architecture

• Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences

• Strong understanding of the Software design/architecture process

• Experience with unit testing & Test Driven Development (TDD)

• Strong understanding of generative AI concepts and fundamentals

• Hands on experience on generative AI project

We are seeking a Software Engineer who is passionate about delivering uptime, reliability, and scalability for our customers. If you possess the above qualifications, we encourage you to apply for this exciting opportunity!

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

Mountain View $171,000 - $231,500