Regional Sales Advisory (RSA) Team Lead

TurboTax is standing up the Regional Sales Advisory (RSA) team for the first time, a new sales function built to activate our expanding retail footprint. As retail investment scales from a handful of locations toward a much larger national footprint, this team exists to turn that presence into real customer relationships rather than just added square footage. RSA agents own the full pre-sale conversation, establishing value, handling objections, and securing a committed booking, before a TurboTax Expert is ever involved. As a founding Manager on this team, you will lead a team of agents in your market, build the coaching rhythms and performance standards that define this program from day one, and play a direct role in shaping a brand new advisory motion rather than inheriting an established playbook.

Responsibilities

• Lead a team of Regional Sales Advisors in your assigned market, coaching consultative talk track execution and day to day performance

• Own territory coverage, dialer cadence, and book of business tracking for your team

• Drive geo targeted outbound campaigns anchored to retail and flagship locations, treating this as relationship origination rather than appointment setting

• Hold your team accountable to connect rate, appointment booking rate, and Expert appointment show rate, the core drivers of program performance

• Build consistent 1:1 coaching rhythms, using call review to reinforce consultative selling behaviors like life event signal capture, warm handoffs, and referral generation

• Support your team's transition from a new, unproven motion into a mature, scalable program as the team grows

Qualifications

• Experience managing a sales or service team, ideally in a coaching heavy, metrics driven environment

• Strong ability to read performance data and translate it into weekly coaching action

• Comfortable coaching consultative, advisory style conversations rather than scripted, appointment setting interactions

• Able to hold a team accountable to performance standards clearly and fairly

• Energized by building something new: comfortable operating without an established playbook and helping shape one

• Strong communication skills, with the ability to lead a team through growth and change

• Experience managing distributed or multi location teams a plus

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: San Diego $93,000 - $126,000 San Diego, CA $93,000- $126,000