Launch Technician 1 1 1

Job Description:

Global Responsibility

Execute assigned launch activities across the product launch lifecycle, ensuring accurate, compliant, and timely delivery of tasks in accordance with defined plans, procedures, and priorities.

Specific Responsibilities

• Execute operational tasks related to product launches, from project initiation through product readiness for customer pick-up, under the guidance of the Coordinator and Leader.

• Support the implementation of approved launch plans by performing assigned activities within agreed timelines and quality standards.

• Interface with internal departments (QC, QA, Artworks, Master Data, Warehouse, RA, Planning, Procurement, etc.) to collect, validate, and update required information.

• Maintain accurate and up-to-date launch data in ERP systems and launch databases.

• Ensure full compliance with internal procedures, GMP/GDP requirements, and documentation standards.

• Monitor task execution and identify and escalate data inconsistencies, delays, or potential risks in a timely manner.

• Provide operational support to team members and contribute to a smooth execution of launches.

Competencies/Career level

Attention to detail, strong organizational skills, teamwork, customer orientation, effective communication, sense of urgency, reliability, and initiative.

Accountabilities

Timely and accurate completion of assigned tasks and documentation. Accuracy and integrity of recorded launch and artworks information. Early identification and escalation of operational issues.

Requirements and personal skills

• Education: University Degree in Pharmacy or similar.

• Languages: Fluent Spanish and English, knowledge of other languages will be an asset.

• Experience (years/area): +2 years of experience in customer service departments, in industrial companies or related to logistics, pharmaceutical or chemical production (knowledge of production processes, management of bottlenecks, etc.).

• Specific Knowledge: ERP systems (SAP PP, Sales, MRP modules or equivalent). Basic understanding of pharmaceutical manufacturing and supply chain processes.

• Travels: n.a.

• Personal skills: Clear and structured communication. Ability to work under deadlines. Methodical and disciplined working style. Self-confidence to flag issues and ask for clarification when needed.