Sr. Manager Retail & Partnerships Design

Please apply with your portfolio, either as a separate PDF or through a portfolio link in your CV.

At PMI, we're transforming our business to build a smoke-free future. To achieve this ambition, we need talented individuals who can challenge the status quo, bring fresh thinking, and help create exceptional experiences for adult consumers.

Your Impact

As Sr. Manager Retail & Partnerships Design, you will create and translate distinctive brand experiences across retail environments, pop-ups, activations, partnership events and other physical spaces. Combining strategic thinking with hands-on creative practice, you will transform brand strategies, channel ambitions and consumer needs into compelling spatial experiences that strengthen engagement and brand equity.

Your Responsibilities

• Design experiences across the full retail spectrum, including flagships, boutiques, islands, pop-ups, activations and partnership events.

• Translate brand strategies, customer journeys and experience briefs into impactful spatial concepts and design solutions.

• Develop creative concepts through spatial design, visual storytelling, sketching, visualization, graphics, materials and sensory cues.

• Ensure consistent and inspiring brand expression across physical environments while adapting global assets to local markets and cultural contexts.

• Define and evolve design principles, frameworks and best practices across channels and formats.

• Lead external agencies and specialist partners while maintaining design intent from concept to execution.

• Collaborate closely with brand, channel and commercial teams to deliver seamless end-to-end consumer experiences.

• Manage multiple projects simultaneously, making clear creative decisions and solving design challenges effectively.

• Drive high standards of design quality, attention to detail and customer experience across all touchpoints.

Who We're Looking For

• 10+ years of experience in retail, experiential, spatial, environmental or event design within a global brand, consultancy or agency.

• Proven track record of developing physical experiences from concept through implementation.

• Strong portfolio demonstrating creative thinking, design craftsmanship, spatial storytelling and consumer-centric design.

• Ability to balance strategic leadership with active hands-on creative contribution.

• Experience working with multidisciplinary teams, agencies and specialist partners.

• Strong understanding of visual communication, graphic systems, layouts and spatial storytelling.

• Excellent stakeholder management, communication and influencing skills.

• Demonstrated ability to navigate ambiguity, work autonomously, solve complex challenges and adapt to changing priorities.

• Experience working across global markets, teams and cultures.

Technical Skills

• 3D modelling and visualization tools such as SketchUp, Rhino, AutoCAD or similar.

• Adobe Creative Cloud (Illustrator, Photoshop, InDesign and related tools).

• AI-enabled creative, visualization and ideation tools.

• Microsoft PowerPoint and presentation storytelling.

• Ability to communicate ideas through sketches, renders, visualizations and presentation materials.

What We Offer

At PMI, you'll have the freedom to explore new ideas, build valuable experience, and contribute to a transformation that is reshaping an entire industry. PMI is an Equal Opportunity Employer and welcomes applications from all qualified candidates.