Position Description:

CGI is seeking an experienced Senior Splunk & Observability Engineer to support enterprise scale observability platforms within a complex, AWS based production environment. This is a senior hands-on role combining advanced Splunk administration and engineering, AWS production support, observability, and automation.

This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL

Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation. Comprehensive insurance options. Matching contributions through the 401(k) plan and the share purchase plan. Paid time off for vacation, holidays, and sick time. Paid parental leave. Learning opportunities and tuition assistance. Wellness and Well-being programs.

Your future duties and responsibilities:

Your future duties and responsibilities:

CGI is seeking an experienced Senior Splunk & Observability Engineer to support enterprise scale observability platforms within a complex, AWS based production environment. This is a senior hands-on role combining advanced Splunk administration and engineering, AWS production support, observability, and automation.

The engineer will manage and support Splunk Enterprise running on AWS, working across the full data lifecycle from source onboarding and ingestion through indexing, search, dashboards, alerts, retention, and recovery. Responsibilities include developing and optimizing SPL queries, troubleshooting ingestion and performance issues, improving platform stability, supporting upgrades and vulnerability remediation, and restoring or replaying data following service interruptions.

The role will also work extensively with AWS, Amazon CloudWatch, Open Telemetry, and Python based automation to improve enterprise monitoring and resiliency. The engineer will build and maintain Open Telemetry agents and collectors, support observability integrations across technology stacks, and help automate platform operations and vulnerability remediation.

Key Responsibilities

• Administer, engineer, upgrade, and support Splunk Enterprise in AWS.

• Deploy, configure, and troubleshoot Splunk components hosted on Amazon EC2.

• Manage the end-to-end Splunk data lifecycle, including ingestion, indexing, search, dashboards, alerts, retention, and recovery.

• Develop and optimize complex SPL queries and troubleshoot query performance issues.

• Build and maintain enterprise dashboards for production monitoring, resiliency, incident response, and outage triage.

• Troubleshoot ingestion failures, problematic indexes, missing or delayed data, unexpected data volume growth, and platform availability issues.

• Restore data flow and replay data following ingestion or platform interruptions.

• Optimize data ingestion and retention to reduce noise, storage consumption, and operating costs.

• Integrate Splunk, Amazon CloudWatch, and Open Telemetry for logs, metrics, dashboards, and alerts.

• Develop Python based automation for observability and platform operations.

• Build and maintain Open Telemetry agent and collector packages across multiple technology platforms.

• Support Splunk upgrades, patching, configuration changes, plugins, and vulnerability remediation.

• Use GitLab, GitHub, Terraform Enterprise, JSON, and CI/CD tooling to support infrastructure, configuration, automation, and package deployments.

• Lead technical troubleshooting calls and coordinate incident investigation and remediation across multiple teams.

• Participate in an on-call rotation and provide after hours support when required for production incidents, upgrades, and planned changes.

Required qualifications to be successful in this role:

Required qualifications to be successful in this role

• 5+ years of hands on Splunk Enterprise administration and engineering experience in large production environments.

• Strong understanding of the Splunk ecosystem, including data ingestion, forwarders, indexers, search heads, indexes, dashboards, alerts, and recovery.

• Advanced SPL query development and performance optimization skills.

• Hands on experience deploying, configuring, upgrading, troubleshooting, and supporting Splunk on AWS.

• Strong AWS production experience, particularly with Amazon EC2, Application Load Balancer, and Amazon CloudWatch.

• Experience building complex Splunk dashboards for production monitoring, resiliency, incident triage, and operational use cases.

• Strong understanding of Open Telemetry, including agents, collectors, logs, metrics, instrumentation, and Splunk integration.

• Experience building or maintaining Open Telemetry agent and collector packages.

• Working knowledge of Python for automation and operational tooling.

• Experience with GitLab, Terraform Enterprise, CI/CD, GitHub, and JSON.

• Strong production troubleshooting skills, including ingestion failures, data volume issues, platform outages, performance problems, and data recovery.

• Experience with platform upgrades, patching, vulnerability remediation, and controlled production changes.

• Ability to lead technical troubleshooting calls, communicate findings clearly, and coordinate effectively across cloud, application, security, database, and production support teams.

Educational Requirements:

Bachelor's degree in computer science, Information Systems, or a related field.

Skills:

• Amazon Web Services Cloud

• GitHub

• GitLab

• Python

• Splunk

• Terraform

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.