Vendor Management Office Leader

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Vendor Management Office (VMO) Leader

Job Summary

Build stronger partnerships and shape how work gets done. At AT&T, the spaces and infrastructure behind our network depend on trusted partners delivering safely, consistently, and at scale. In this highly visible role, you’ll establish and lead a Vendor Management Office within our Global Real Estate - Enterprise Execution Center, responsible for establishing and leading the enterprise framework for third-party governance, vendor performance management, and supplier accountability. This role drives a consistent operating model across strategic vendors to improve service delivery, financial outcomes, risk management, and executive visibility.

The VMO Leader partners closely with Global Real Estate leaders, sourcing, legal, finance, risk, and operational stakeholders to ensure vendors perform against contractual commitments, service level expectations, and business objectives. This role balances strategic partnership with disciplined accountability and enables the organization to scale vendor governance through standardized processes, metrics, reporting, and executive routines.

What you'll do: Vendor Governance and Operating Model

• Establish and lead the enterprise Vendor Management Office (VMO) operating model

• Design and implement governance frameworks, tiered oversight, including roles, routines, escalation paths, and decision rights across the vendor lifecycle.

• Standardized vendor oversight practices across real estate operation delivery teams nationally to improve consistency and scalability.

• Define and maintain enterprise policies, processes, and tools for vendor performance management.

Vendor Performance Management

• Develop and oversee vendor performance frameworks, including KPIs, SLAs, scorecards, and executive dashboards.

• Lead regular business reviews with strategic vendors to evaluate performance, risks, trends, and corrective actions.

• Ensure vendor performance is measured against contractual commitments, operational expectations, and business outcomes.

• Drive issue resolution and recovery planning for underperforming suppliers

Financial and Commercial Oversight

• Partner with sourcing, finance, and business leaders to monitor vendor financial performance, pricing, and value realization.

• Track savings commitments, cost trends, forecast accuracy, and commercial performance.

• Identify opportunities to improve cost efficiency, contract compliance, and overall vendor value.

• Support business case development for vendor strategies, sourcing decisions, and governance improvements.

Risk, Compliance, and Controls

• Partner with legal, risk, and compliance teams to ensure appropriate oversight of third-party risks.

• Establish processes for monitoring vendor compliance with contractual, operational, and regulatory requirements.

• Drive corrective actions for identified control, performance, or compliance gaps.

• Ensure clear escalation of material vendor risks to leadership.

Stakeholder Management and Executive Reporting

• Serve as a trusted advisor to senior leaders on vendor performance, risk exposure, and governance effectiveness.

• Translate vendor performance data into clear business insights, risks, and actions for executive audiences.

• Lead cross-functional alignment across business, operations, procurement, legal, finance, and risk teams.

• Build strong working relationships with key vendor executives to enable transparency, accountability, and performance improvement.

Transformation and Continuous Improvement

• Identify and implement opportunities to improve the efficiency, effectiveness, and maturity of vendor governance.

• Lead transformation initiatives related to supplier oversight, reporting automation, operating model design, and performance management.

• Drive continuous improvement in governance routines, decision-making, and supplier accountability.

• Build organizational capability in vendor management through training and change leadership.

What you'll need: Minimum Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, Construction Management, Operations, Finance, Procurement, or a related field.

• 8–10+ years of experience in vendor management, procurement, supplier governance, strategic sourcing, operations, or related functions.

• Experience leading strategic supplier governance and performance management in a large, complex organization.

• Strong understanding of vendor performance management, contract governance, and cross-functional operating models.

• Experience developing and managing KPIs, SLAs, scorecards, and executive reporting.

• Strong financial and commercial acumen.

• Strong communication, stakeholder management, and problem-solving skills.

What you'll bring: Preferred Qualifications

• Advanced degree preferred, such as an MBA or relevant master’s degree.

• Experience building or leading a Vendor Management Office (VMO) or similar enterprise function.

• Experience managing large, outsourced service providers or strategic third-party relationships.

• Demonstrated success driving performance improvement, process standardization, and governance maturity.

• Experience working closely with sourcing, legal, finance, risk, and operational teams.

• Relevant certifications preferred, such as:

• CPSM

• CSCP

• CPCM

• or similar certifications in procurement, contract management, or supplier governance

Knowledge, Skills, and Abilities

• Strong knowledge of vendor governance frameworks and supplier performance management

• Ability to balance partnership and accountability in third-party relationships

• Executive presence and the ability to influence at all levels of the organization

• Strong analytical capability with experience using data to drive decisions and performance improvement

• Ability to lead through ambiguity, change, and transformation

• Strong operational discipline and process orientation

• Excellent facilitation, escalation management, and conflict resolution skills

• Ability to work effectively in a matrixed, cross-functional environment

Success Measures Success in this role may be measured by:

• Improved vendor performance against KPIs and SLAs

• Stronger forecast accuracy and value realization

• Increased governance consistency across vendors and business units

• Improved executive visibility into vendor performance and risks

• Faster issue escalation and resolution

• Stronger compliance with contractual and operational expectations

• Measurable improvements in cost, service quality, and accountability

Ready to make an impact at scale? Bring your program leadership, vendor-management expertise, and strategic mindset to AT&T and help create the governance, visibility, and partnerships that keep our business moving forward.

Our Lead Plng/Dsgn/Construction jobs earn between $130,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: Dallas, Texas

Salary Range: $130,700.00 - $196,100.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.