Entry Level, Junior
Conduct preventive and corrective maintenance of Banknote Processing Systems
Read drawings and do the maintenance & installation of equipment’s/cable/conduits as per the drawings
Install other G+D products as per requirements in any location premises in the Kingdome when/if needed
Deliver proper telephone and email support to customer
Create incident report on G+D CRM system for each corrective maintenance ticket he receive
Work independently and/or with a team of technicians and helpers
Troubleshoot installed automation systems to identify the root cause of the problem and provide proper closure for the incident
Provide excellent customer service
Perform a wide variety of functions associated with servicing, programming and testing of systems on site which includes and not limited to Banknote Processing Systems, Material handling systems, security systems,..etc
Document service and installation actions by completing forms, reports, logs and other records
Responsible for the performance of other tasks related to this position as they are assigned by the management
Perform additional assignments per the direct manager’s direction
Ensure high service quality; build up a strong link to customer’s operational staff based on technical excellence and reliability
Ensure daily working hours posting through G+D portals/apps and link it with project / incident
Due to Saudization the role is open to Saudi National only
Should have a Diploma in Electronics or electrical
Should have acceptable verbal & written communication in English;
Self-starter; cooperative attitude; team player
Should be fast learner and dedicated
Local Traveling time +50%
Based in Riyadh
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