Senior Service Solution Architect (m/f/d)

At G+D Currency Technology, Division Currency Management Solutions, Strategic Business Segment Service, in our department Sales Support and Spare Part Management, we are looking for a Senior Service Solution Architect (m/f/d) to shape and define service solution designs for complex, non-standard projects. In this role, you will be responsible for managing cost, risk, and delivery setup from a commercial perspective, in close coordination with key stakeholders such as Service Sales. All activities are aligned with our standard NPI processes and established service concepts.

Your Responsibilities:

• Design tailored service solutions for large, non-standard customer projects during the tender phase

• Develop customer-specific service concepts based on requirements, leveraging standard G+D services wherever possible

• Evaluate third-party supplier offers, maintenance activities, FTE requirements, and material consumption

• Calculate costs for all elements of the defined service scope

• Define service solution pricing using established methodologies, optimizing benefit and risk for G+D in alignment with Service Sales and Solution Units

Your Profile:

• University degree (Master’s, MBA, or equivalent) in Engineering, Science, or Business

• 10+ years of experience in managed service contracts, with deep knowledge of multi-vendor environments

• 5+ years of experience in international matrix organizations and collaboration with global subsidiaries

• Strong skills in profitability calculations and risk assessments

• Excellent coordination, communication, negotiation, and presentation skills

• Proven track record in project management within complex setups

• Ability to manage multiple projects under time pressure

• In-depth knowledge of service concepts and solution design

• Proficiency in data analytics, KPI definition, and performance management

• Fluent in English and German (spoken and written)

• Independent, structured, and solution-oriented working style

• Willingness to travel internationally

Your Benefits:

• Flexible work hours and the option to work remotely for an optimal work-life balance

• A structured onboarding process and regular, constructive feedback to best support your professional and personal development

• Attractive, performance-based compensation

• A healthy work-life balance with family-friendly benefits and flexible work models

• Comprehensive workplace health management with a wide range of initiatives to promote your well-being

• A collegial and international work environment where collaboration and mutual support are highly valued