Strategic Account Manager -Logistics Automation

Position information

The Datalogic Strategic Account Manager, Strategic Alliances (SAM) maintains and expands relationships with strategically important, large customers. Home-office based (anywhere in the USA near a major airport), with the ability to travel up 60% of the time. Central/Eastern US.

Role mission

The Strategic Account Manager, Strategic Alliances Manager will work to penetrate and grow with select End Users or Systems Integrators serving Tier 1 and Tier 2 Logistics customers to both introduce the Datalogic brand and establish executive level relationships to ultimately sell all Datalogic products and solutions throughout the organization. The SAM will ensure that the correct products and services are being positioned correctly to deliver value beyond the competition. This person will have existing relationships with the target company or companies.

Key Responsibilities

• Effectively manage new projects with named accounts

• Establish productive, professional relationships with key executive personnel in assigned customer accounts.

• Develop annual business plans with assigned partners and conduct quarterly business reviews to ensure execution to plan.

• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.

• Daily management of the corporate CRM system for the management of accounts, opportunities and business development initiatives.

• Proactively assesses, clarifies, and validates customer needs on an ongoing basis. · Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

• Maintains high customer satisfaction ratings that meet company standards

• Execution of strategic or tactical objectives that are assigned as part of the global or regional business objectives.

Achieves assigned sales quota in designated strategic accounts.

Qualifications / Requirements

• Bachelor’s Degree in a technical discipline (BA/BS) in engineering, business or other related degree from an accredited University. Advanced degree or MBA preferred

• Fluent English; written and verbal communication

• Demonstrates an executive presence with the ability to effectively communicate and interact with executive level leaders internally and externally.

• Strong personal identification with Datalogic’s culture and values.

• Individual should have experience in some or all of the following areas: barcode scanning, mobile computing, wireless technology (Wi-Fi, WLAN, Bluetooth), industrial automation.

• Proven experience working in the Logistics Automation Industry with both top Tier Partners

• Experience in target accounts with material handling is preferred (logistics automation)

• Previous experience with Amazon or Automation Systems Integrators

Other information and skills

RESULTS ORIENTATION: Demonstrated ability to establish priorities, meet objectives, and deliver measurable results. CUSTOMER FOCUS: Demonstrated ability to understand customer needs and provide effective solutions to internal and external customers. COLLABORATION & COMMUNICATION: Strong communication and interpersonal skills, with the ability to listen actively, seek input, communicate clearly, build trust, and work effectively with individuals and teams across the organization. LEADERSHIP & ACCOUNTABILITY: Ability to take ownership of responsibilities, make sound decisions, influence others, and work effectively with an appropriate level of independence. ADAPTABILITY: Ability to work effectively in a changing environment, manage competing priorities, and adjust to new business needs. SENSE OF URGENCY: Proactive approach to identifying issues and opportunities, prioritizing appropriately, and taking timely action.

Company Information

Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems. Datalogic can boast over 50 years of history, during which it has achieved unique results: approximately 1.200 patents in multiple jurisdictions; 11 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents. The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future. Today, Datalogic Group has approximately 3,000 employees worldwide, distributed in 29 offices, with 11 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia. The Group is headquartered in Bologna, Italy.

EQUAL OPPORTUNITY EMPLOYER: Datalogic USA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

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