DC USA Key Account Manager Retail

Company Background

Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems.

Datalogic can boast over 50 years of history, during which it has achieved unique results: approximately 1.200 patents in multiple jurisdictions; 11 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents. The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future.

Today, Datalogic Group has approximately 3,000 employees worldwide, distributed in 29 offices, with 11 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia. The Group is headquartered in Bologna, Italy.

Position Information & Role Mission

This position will be a key member of the Data Capture Sales team responsible for focusing on net new key customer accounts to drive and grow revenues

The Datalogic Key Account Manager (KAM) is responsible for growing Data Capture revenue in their region. The KAM will also be responsible for understanding Key/Target accounts’ needs in order to offer solutions for their applications. They will ensure the correct products and services are being delivered and resolve any issues and complaints to maintain a level of integrity with our customer base. Proper forecasting of revenue and updating the CRM in regards to key metrics is essential.

Kay Responsibilities

• Meet and exceed annual sales targets and KPI’s

• Key focus on prospecting of new accounts

• Develop and grow existing accounts

• Interacts primarily with end user customers, and develops relationships with distribution partners, systems integrators to grow revenue. Build customer relationships, and understand customer needs by effectively positioning Datalogic’s product portfolio

• Achieve assigned targets for profitable sales volume and strategic objectives

• Develops and owns the account strategy within the assigned accounts and communicates back to Datalogic appropriately on an account-by-account basis

• Establishes executive level relationships with the customer base and understands customer processes and business model fully

Qualifications / Requirements

| Education (School/Specialization) | Bachelor’s degree preferably in a business or technical discipline: Engineering or Business/Marketing degree | |---|---| | Primary Language | Fluent English; written and verbal communication | | Experience | 3+ years sales experience to end users and/or through channel partners 3+ years of experience selling into Tier 1,2,3 accounts in the Retail Market, Mobile Computing market, Scanning or similar market 3+ years of experience in the AIDC industry preferred (Scanning, Sensor, Automation, Mobile Computing or similar technology) 60%+/- travel |

Other Information & Specific Skills

• OTHER INFORMATION & SPECIFIC SKILLS
  • RESULTS ORIENTATION: Demonstrated ability to establish priorities, meet objectives, and deliver measurable results.
  • CUSTOMER FOCUS: Demonstrated ability to understand customer needs and provide effective solutions to internal and external customers.
  • COLLABORATION & COMMUNICATION: Strong communication and interpersonal skills, with the ability to listen actively, seek input, communicate clearly, build trust, and work effectively with individuals and teams across the organization.
  • LEADERSHIP & ACCOUNTABILITY: Ability to take ownership of responsibilities, make sound decisions, influence others, and work effectively with an appropriate level of independence.
  • ADAPTABILITY: Ability to work effectively in a changing environment, manage competing priorities, and adjust to new business needs.
  • SENSE OF URGENCY: Proactive approach to identifying issues and opportunities, prioritizing appropriately, and taking timely action.
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