Senior, Expert
Role Mission
The DACH Application Engineering Manager manages a team of Application Engineers within assigned scope (specific Product Group and/or Territory) and is responsible for ensuring high quality and timely Pre-Sales Support to our internal sales team, partners, systems integrators, and end-users. Success will generate incremental sales of our products by securing long-term business relationships with end users and resellers of Datalogic’s products, solutions, and service.
Key Responsibilities
Coordinate the activities of the Pre-Sales Application Engineering team within assigned Product Group and/or Territory and define project prioritization partnering with Sales and Product business developers
Visit customers together with sales to collect application requirements and needs and collaborate with after-sales department to support Customers along the whole selling process
Coordinate critical customer situations and lead the escalation process to support the entire service and quality organization in providing timely solutions.
Coordinate the training activities for Datalogic sales force and partners, using the training material provided by Product Marketing
Support Product Managers and Product Business Developers in new product introduction with beta testing and training
Define and manage the laboratory equipment needed
Monitor the performance of the team in order to meet the assigned objectives in terms of sales revenue, customer satisfaction, and sales team satisfaction
Support R&D and Product Managers in: new product requirement definition, new product application needs collection, beta-testing and training
Supervise marketing activities like training and exhibitions (e.g. demo setup).
Requirements
Education: Bachelor’s degree in electronic engineering or computer science
Languages: Fluency in German and English; additional languages are a plus
Experience: 10+ years of experience in a similar role, dealing with customers belonging to the AIDC/IA environment and managing a team of Application Engineers.
Other Information & Specific Skills
Strong background in the PDA/PDT/Tablet products with comprehensive Software and Solution knowledge and skills
Excellent technical understanding of electronic devices and circuits and ability to read technical documentation (e.g. electrical schematics, technical data sheets) are a must.
Excellent communication, negotiation and organizational skills, a leader with a problem solver attitude, result oriented and with a high level of autonomy.
What We Offer:
The opportunity to join a leading international Group, recognized for its financial strength, innovation, and sustained growth.
Role: Application Engineer Manager Contract Type: Permanent
Compensation & Benefits:
Annual Base Salary (RAL): € 80,000–€ 90,000
Variable compensation
Welfare and benefits package
Company car
The final compensation package (including base salary and potential variable incentives) will be defined based on the candidate's experience, technical expertise, and overall fit for the role.
Equal Opportunity Statement:
This vacancy is open to candidates of all genders. Personal data will be processed exclusively for recruitment purposes, in compliance with applicable privacy and data protection regulations.
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