Services Sales Expert (5+ yrs)

Service Sales Support Specialist

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Service Sales Support Specialist, in Pune,

We are looking for a Service Sales Support Specialist to support our Service Sales team in managing key commercial and proposal activities related to service sales opportunities.

The role will be responsible for preparing high-quality sales and bid support documents, coordinating internal inputs, and ensuring timely submission and system closure of commercial documents.

Key Responsibilities

• Support the Service Sales Expert and field sales team in day-to-day service sales activities

• Build early-stage services rough order of magnitude services proposals based on input received from the field sales team

• Prepare bid process supporting documents such as qualification documents, review board meeting presentations etc.

• Prepare Statements of Work (SOW) documents and drive them through the internal approval system for reviews and closure

• Develop RFQ/RFP response documents in coordination with internal stakeholders

• Prepare quotations, proposals, and other commercial documentation

• Coordinate with sales, legal, operations, finance, and technical teams to collect required inputs

• Maintain accurate records in CRM/ERP and ensure documentation is complete and up to date

• Track proposal, contract, and customer documentation status to support timely submission and closure

• Support customer follow-up and internal coordination to ensure smooth execution of service sales processes

Qualifications

• Bachelor’s degree in Business Administration, Sales, Engineering, or a related field

• 5 + years of experience in sales support, proposal management, bid coordination, commercial operations, or service sales support

• Experience in preparing ROM proposals, SOW documents, and RFP responses is strongly preferred

• Strong written communication and document preparation skills

• Good organizational skills with strong attention to detail

• Ability to work across multiple functions and manage deadlines effectively

• Proficiency in Microsoft Office and CRM/ERP systems

Preferred Background

• Experience in Presales, service sales, after-sales support, technical services, or industrial/commercial environments

• Exposure to contract review workflows and legal coordination processes

What’s in it for you

• Opportunity to work closely with service sales and cross-functional business teams

• Exposure to commercial proposal development, contract documentation, and bid response processes

• A dynamic role with visibility across sales, legal, operations, and customer support functions

• Opportunity to build strong commercial, coordination, and stakeholder management skills

• A position that contributes directly to business growth and customer success

• Professional development in a fast-paced and collaborative environment