Mid-Level, Senior

Manager, Culture

NielsenIQ

Mexico City, Mexico · On-site

Job Description

About This job

At NIQ, developing our people is how our strategy comes to life, and culture is what sustains it. In this role you will build and evolve scalable development and culture solutions that help our associates and managers perform at their best. Your focus will be on three priorities: launching our Manager Development Program, digitizing and updating our development programs, and bringing our culture manifesto to life. You will review our current portfolio of programs, decide what to keep, redesign, simplify, or retire, and turn the strongest solutions into high-quality products people can access on their own. This is a builder role for someone with experience in talent development and culture, a strong product mindset, and the ability to turn complex needs into practical solutions. You will work in a global, fast-moving environment where priorities shift; feedback strengthens the work, and creativity matters. Clear, confident communication is essential, since you will advise and influence senior leaders. Where it helps, you will use digital tools and AI to work faster and reach more people. Depending on business needs, you will also facilitate and deliver programs directly.

Responsibilities

Lead the design and launch of NIQ's Manager Development Program, building a scalable experience that equips managers at every level with the skills, tools, and support to lead their teams effectively.
Digitize and update NIQ's development programs, turning existing high-touch content into modern, scalable digital, blended, and self-service experiences.
Review the current development and culture portfolio and recommend what to scale, redesign, combine, or retire, based on business needs, user feedback, adoption, and impact.
Manage NIQ's Senior Leadership Program, including the participant experience, program operations, stakeholder communications, and our executive coaching vendor relationship.
Bring NIQ's culture manifesto to life, translating it into practical tools, manager guides, communications, and experiences that embed it in everyday work.
Facilitate and deliver culture and development programs, pilots, and working sessions, adapting to different audiences and formats.
Design digital-first development products, including learning journeys, content, tools, templates, and self-service support for all associates.
Own the product lifecycle from discovery and problem definition through prototyping, testing, launch, adoption, and continuous improvement.
Turn complex organizational needs and stakeholder input into clear requirements, practical solutions, and prioritized roadmaps.
Use digital tools and AI where they speed up design and content development or extend the reach of solutions.
Create concise, compelling recommendations and presentations that help senior leaders make decisions. Partner across HR and the business to co-create solutions, manage dependencies, and make sure products work across functions, geographies, and employee groups.
Define what success looks like and use data and feedback to improve product quality, adoption, and business impact.
Manage priorities, milestones, risks, and stakeholder expectations with strong ownership and follow-through. Contribute across the broader Culture portfolio as priorities evolve, delivering resourcefully with existing expertise, technology, and reusable assets.

Qualifications

6+ years designing leadership, manager, learning, talent development, or culture programs, products, or employee experiences in a complex and global organization. Manager, Development & Culture Programs | Job description
Proven experience designing, launching, or scaling manager development programs that build core people leadership capabilities.
Experience managing senior leadership development programs and external partners; experience with executive coaching providers preferred.
Experience converting high-touch or facilitated programs into scalable digital, blended, or self-service solutions. • Strong facilitation and delivery skills, with experience leading virtual or in-person sessions for managers and senior leaders.
Strong product mindset, including user discovery, problem definition, prioritization, prototyping, testing, and continuous improvement.
Ability to work through ambiguity, simplify complex information, and turn broad ideas into clear decisions and plans.
Polished, persuasive written, verbal, and visual communication, with experience advising and influencing senior leaders.
Full professional fluency in English, written and spoken. • Comfortable using AI and digital tools, with good judgment about where they add value.
Experience working across functions, cultures, and geographies in a global, matrixed environment.
High accountability, adaptability, and attention to quality, with the ability to respond constructively to feedback and shifting priorities.
Creative, resourceful problem solving, with the ability to deliver strong outcomes.
Bachelor's degree or equivalent practical experience in organizational development, learning, talent management, human resources, business, design, or related field.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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