Manager - Process Quality

Requisition ID: 73185

About Whirlpool India

Whirlpool of India Limited, headquartered in Gurugram, is a leading home appliances company dedicated to enhancing life at home and inspiring generations through its trusted brands. The company operates three state-of-the-art manufacturing facilities in Faridabad, Pune & Puducherry, each reflecting Whirlpool’s commitment to providing best-in-class consumer solutions. Further driving innovation, the company has a Technology & Engineering Center, where India's world-class talent architects the next generation of home innovation. In the 2024-25 fiscal year, Whirlpool of India reported approximately INR 8110 Cr in annual revenue and employed 2193 people. More information is available at www.india.whirlpool.in

The team you will be a part of

The Quality Assurance team analyzes and implements quality standards for components, materials or services. Applies measures, sampling methods, testing methodology and other procedures to ensure that quality standards are met. Prepares reports and recommends improvements. Collaborates with suppliers and ensures effective corrective actions are implemented when needed and contributes to supplier quality improvement programs

This role in summary

• Should define, drive & implement Quality requirements for manufacturing line

Your responsibilities will include

Process Quality - Must Change Management - Must Supplier Quality - Preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead manufacturing quality activities

• Should define, drive & implement Quality requirements for manufacturing line

• Should have work experience in WCM & preferably co pillar leader in Quality pillar to drive process excellence & Continuous improvement philosophy on shopfloor

• Carry out initiatives for CPM (Critical Parameter Management) /Test coverage and IT leverage

• Hands on Experience in Problem solving by using quality tools & Systems, 8D, Six sigma

• Monitor CAL (Customer Acceptance Lab), & FPY & Perceived Quality improvement

• Non-conformance management which includes contaminants and permanent corrective actions

• Excellent Data Analytical ability - good hands on Adv excel, powerpoint, communication

• Identify failure modes & perform risk assessment for Engineering Changes ECN (Cost/Quality/Productivity etc)

• Establish Product & Process audit mechanisms on line and drive cross functional engagement in resolving the issues for quality assurance in the assembly line.

• PPAP review & Approval for Part & Process

• Ensure adherence to ISO 9001 processes across the plant, Conducts MRM and support external ISO audits

• Ensure Compliance with respect to Regulatory requirements

• Quality review

• Weekly Review & Project management of Manufacturing quality Leading metrics(CAL,FPY,Process NC’s & First Piece Inspection)

• Preparation of reports for material and metrology labs

• Review and resolve issues related to incoming quality

Networking

• Internal : Coordinate with Production, Design, Process & maintenance team to resolve Quality issues on priority ,expand knowledge base and business support

People management

• Lead with example & Unleash Talent :develop & inspire people to deliver extraordinary results & contribute to their full potential

• One Whirlpool – break down barriers, team with others and win together

• Thorough knowledge of all business functions

• Excellent Team Player,Good Communication & articulation of situation,

• Strategic & Critical thinking

• Ability to use initiative and make decisions autonomously

• Conflict Resolution & Interpersonal Skills

• Resourceful, well organised, highly dependable, efficient and detail orientated

Minimum requirements

| Eg. B.E / B.Tech - Mech | | AGE | | EXP | 8-12 yrs Experience | |---|---|---|---|---|---| | | | | 30 - 38 | | Home Appliance Industry with Refrigeration Experience / Automobile Experience |

Preferred skills and experiences

Key Deliverables

• CAL PPM

• Perceived Quality

• FPY

• Test Coverage

• Process capability

• Kaizen closure

• Poka Yoke

Connect with us and learn more about Whirlpool India. See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Instagram and YouTube.

At Whirlpool India, we value and celebrate diversity. Whirlpool India is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.