Service Representative I , Digital ( Substation Automation )

Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.

Position Summary

We are seeking an experienced Substation Automation & SCADA Engineer to join our team for utility and critical infrastructure projects. The successful candidate will be responsible for engineering, configuration, testing, commissioning, troubleshooting, and support of Substation Automation Systems (SAS), SCADA, RTU, PLC, and communication networks. The role requires strong hands-on experience with Schneider Electric solutions and utility communication protocols.

What will you do?

• Design, engineer, configure, and commission Substation Automation Systems (SAS).

• Configure and integrate SCADA, RTU, HMI, and communication gateways.

• Perform IEC 61850 engineering, including IED integration, GOOSE messaging, and MMS communications.

• Develop and configure SCADA databases, alarm management, and control schemes.

• Execute FAT, SAT, pre-commissioning, commissioning, and troubleshooting activities.

• Perform signal mapping, point-to-point testing, and communication testing.

• Integrate protection relays, meters, and intelligent electronic devices (IEDs).

• Prepare technical documentation including FDS, I/O lists, network architecture drawings, and test reports.

• Troubleshoot communication issues involving IEC 61850, Modbus, DNP3, and IEC 60870-5-104.

• Interface with clients, consultants, utilities, and project teams during project execution.

• Support operational and maintenance activities for critical power infrastructure.

What are the key skills we are looking for?

Substation Automation

• IEC 61850 Engineering

• SAS Configuration & Commissioning

• Protection Relay Integration

• Bay Control and Monitoring Systems

• Gateway Configuration

SCADA & RTU

• SCADA Engineering

• RTU Configuration and Testing

• Database Engineering

• Alarm & Event Configuration

• Remote Control & Monitoring Systems

Schneider Electric Solutions

• EcoStruxure Power Operation (EPO)

• Power Monitoring Expert(PME)

• PACiS

• Ecostruxure Condition Monitoring

• MiCOM Protection Relays

PLC & Automation

• Modicon M340

• Modicon M580

• Control Expert

• PLC Programming and Troubleshooting

Communication Protocols

• IEC 61850

• IEC 60870-5-101/104

• Modbus RTU/TCP

• DNP3

• OPC

What qualifications will make you successful?

• Bachelor's Degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, or Automation Engineering.

• Minimum 5-8 years of experience in Substation Automation, SCADA, RTU, and Power System Automation.

• Experience in Utility, Transmission, Distribution, Data Center, Oil & Gas, or Critical Infrastructure projects.

• Strong troubleshooting and commissioning skills.

• Excellent communication and client-facing skills.

• Ability to travel within KSA and GCC when required.

• The ideal candidate should be capable of independently handling: Engineering, Configuration Testing, Commissioning, Troubleshooting, Customer interaction with strong expertise in IEC 61850, SCADA, RTU, Schneider Electric PACiS/EcoStruxure solutions, and utility substation automation projects.

What's in it for me?

• Direct customer impact through meaningful technical work in the field

• Mentorship and structured support to build your technical skills and confidence

• Career growth opportunities within a global leader in energy management and automation

• Exposure to diverse industries and innovative technologies

Ready to launch your technical service career? Apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits—it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.