Job Summary:

The Electronic Technician is more than just a modern-day technician; we provide hardware support to multiple lines of businesses! In this role, we may respond to an issue with Avaya or Cisco phone systems, tackle Wi-Fi and TIMELOX equipment issues and even work on Resort in-room technology devices. Additionally, we focus on the installation and full sustainment of the network and data devices including the layer 1 infrastructure supporting our devices. We also could support the special events team throughout the Walt Disney World property providing voice and data connectivity for any events that need assistance.

Responsibilities:

• Perform maintenance, tackling, and configuring of phones and associated peripherals on Avaya and Cisco Systems

• Perform sustainment of in-room technology including WIFI, TIMELOX, and GPON equipment

• Required to install and maintain all layer 1 infrastructure

• Proficiency with layer 1 fiber and copper test equipment

• Perform other tasks as assigned by management or lead technician

• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required

Basic Qualifications:

• Valid Florida state driver's license

• Must be at least 18 years old

• Telephony experience

• Layer 1 experience

• Knowledge of Cisco/Avaya voice systems and T1/Data circuits

• Ability to terminate and solve CAT6a cabling

• Knowledge of passive optical network (PON) and data network technologies

• Minimum of 2 years’ hands-on experience with Cisco and/or Avaya environment; or equivalent combination of education and experience

• Ability to lift up to 50 pounds

• Excellent written and interpersonal communication skills

• Proficiency in standard office software programs and mobile electronic devices

Preferred Qualifications:

• Associate degree or equivalent is preferred

• Certification on Avaya or Cisco is preferred

Required Education:

• High school diploma or GED

Additional Information:

Schedule Availability: Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Schedules and start times are subject to vary.

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The pay rate for this role in Florida is $28.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.