Customer Engagement Trainee

Job title: Customer Engagement Trainee Location: Budapest – Sanofi Commercial

About the job

Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities

• Collect and consolidate monthly digital engagement KPIs across franchises and countries, and support implementation and tracking of omnichannel engagement strategies

• Contribute to digital transformation initiatives and support digital marketing campaigns, including AI-powered HCP engagement planning

• Prepare performance reports, dashboards, and presentations, and support upskilling of country teams on digital tools and engagement practices

• Manage administrative and system tasks across platforms: preparation of rep-triggered and HQ mails in SFMC, promo material upload and reference setup in PromoMats, and administration of events in 1CRM (creation, update, and maintenance of records)

• Support translation of materials (articles, texts, videos) as needed

About you

Experience:

• Ongoing university studies (active student status) studying a degree in Marketing, Business, Communications, Digital Media, Data Analytics, or a related field

• Min. 20-hour availability/week

Soft and technical skills:

• Strong interest in digital marketing, data analytics, and digital transformation, with a proactive and curious mindset toward AI and emerging digital tools

• Advanced Excel skills and comfort working with data, reporting tools, and digital platforms (CRM/marketing automation systems a plus)

• Great attention to detail, strong organizational skills, and ability to manage administrative documentation with precision

• Strong collaboration and communication skills across cross-functional teams

Languages: Hungarian (Fluent), English (Intermediate)

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team

• Flexible home office policy

• You'll face challenging tasks with professional responsibilities

• Trainee training program opportunity

• Internship and thesis support

• Paid leave for trainees

• Join a great community & special event (Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer/Winter Events, Well-Being Lectures & Sport Clubs)

Chez Sanofi, la diversité et l’inclusion sont au cœur de notre fonctionnement et sont intégrées à nos Valeurs fondamentales. Nous sommes conscients que pour exploiter véritablement la richesse que la diversité nous apporte, nous devons faire preuve d'inclusion et créer un environnement de travail où ces différences peuvent s'épanouir et être développées pour améliorer le quotidien de nos collègues, patients et clients. Nous respectons et valorisons la diversité de nos collaborateurs, leurs parcours et leurs expériences dans un objectif d’égalité des chances pour tous.

Dans le cadre de son engagement diversité, Sanofi accueille et intègre des collaborateurs en situation de handicap.