Description

Role: Makeup Artist

Location: London

Hours: Full Time - 37.5 Hours

Are you ready to rethink your routine? We’re looking for Makeup Artists to join our Retail Team and work flexible across a variety of our London counters including our flagship site Kings Road and Liberty. You will be required to cover vacancies and absence in store, supporting the counters during periods of high demand. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

The Role

Your core purpose is to give our London stores consistent, high-quality artistry and customer service wherever and whenever it's needed. Your daily to-dos might look like this:

• Work flexibly across our London stores, deployed by your Regional Sales Manager according to business need, settling in quickly into our store teams, introducing yourself to its customers, pace of trade and operational needs

• Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale

• Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible

• Demonstrate and recommend products to achieve desired looks and address individual concerns

• Conduct pre-booked customer make-up appointments

• Meet and exceed sales targets by actively promoting and selling makeup and skincare products

• Upsell and cross-sell related beauty and skincare items to maximise sales opportunities

• Collaborate with the team to achieve overall sales goals

• Ensure the makeup section is well-organised, clean, and visually appealing

• Implement and maintain attractive displays to highlight featured products and promotions

• Keep makeup tools and workstations clean and sanitised to meet health and safety standards