Associate Director, Logistics Operational Excellence & Continuous Improvement

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

The Associate Director, Logistics Operational Excellence & Continuous Improvement is responsible for driving operational excellence, productivity, process standardization, and continuous improvement initiatives across global logistics operations. This role partners with Logistics, Manufacturing, Procurement, Finance, and Supply Chain teams to improve service, reduce costs, optimize processes, and accelerate logistics transformation through Lean methodologies, data analytics, and digital solutions.

Key Responsibilities

• Lead the global Logistics Operational Excellence and Continuous Improvement program.

• Identify and execute productivity initiatives across transportation, warehousing, and distribution operations.

• Develop and deploy Lean, Six Sigma, Kaizen, and continuous improvement methodologies.

• Drive logistics cost reduction, service improvement, and process optimization programs.

• Lead root cause analysis and corrective action plans for operational performance gaps.

• Establish and monitor logistics KPIs, scorecards, and performance management processes.

• Partner with regional logistics teams to standardize best practices and operating procedures.

• Support warehouse and transportation procurement initiatives by identifying productivity and process improvement opportunities.

• Lead implementation of automation, digitalization, AI, and process transformation initiatives.

• Collaborate with Finance to track savings realization and productivity targets.

• Develop operational excellence roadmaps aligned with business objectives.

• Build a culture of continuous improvement across the logistics organization.

Minimum Requirements

• Bachelor's degree in Supply Chain, Logistics, Engineering, Operations, Business, or related field.

• 10+ years of experience in Logistics, Supply Chain, Transportation, Warehousing, Manufacturing, or Operations.

• 5+ years of leadership experience managing cross-functional teams and transformation initiatives.

Preferred Qualifications

• MBA or Master's degree.

• Strong knowledge of transportation and warehouse operations.

• Experience leading Lean, Continuous Improvement, Operational Excellence, or Productivity programs.

• Proven track record delivering cost savings and operational improvements.

• Strong analytical and problem-solving skills.

• Experience with KPI development, performance management, and process mapping.

• Advanced proficiency in Power BI, Excel, Tableau, or other analytics tools.

• Excellent communication and stakeholder management skills.

• Lean Six Sigma Black Belt or equivalent certification.

• Experience with TMS, WMS, ERP, and supply chain technology platforms.

• Experience in logistics network optimization and transportation productivity programs.

• Exposure to AI, automation, robotics, or digital transformation initiatives.

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here [Work with us | Carrier Corporate](Work with us | Carrier Corporate). The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 9 October 2026

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.