The Client Associate II

The Client Associate II is responsible for driving client success, retention, and growth through exceptional relationship management, strategic project leadership, and consultative business development. This role serves as the voice of the client, and the champion for customer engagement, while proactively identifying opportunities to expand Schneider Electric's solutions and deepen client partnerships. The ideal candidate combines strong project management discipline with commercial acumen, excelling at stakeholder engagement, cross-functional collaboration, and revenue growth initiatives.

Key Responsibilities

Client Leadership & Retention

• Serve as the champion of client outcomes for a portfolio of strategic clients.

• Build long-term trusted partnerships through proactive communication and coordination of centers of excellence.

• Develop and execute account strategies focused on retention, client satisfaction, and expansion opportunities.

• Act as the voice of the client internally, ensuring alignment between customer expectations and delivery outcomes.

• Lead executive business reviews, strategic planning discussions, and client presentations.

Growth & Business Development

• Identify, qualify, and advance opportunities to expand existing client relationships.

• Partner closely with sales and solution teams to develop growth strategies and position Schneider Electric offerings.

• Lead discovery discussions to uncover client priorities, challenges, and unmet needs.

• Support proposal development, pricing coordination, solution shaping and commercial negotiations for contract renewals.

• Drive portfolio growth through cross-sell, upsell, and solution expansion initiatives.

Project & Delivery Leadership

• Coordinate internal resources and stakeholders to ensure successful execution of client commitments.

• Drive project timelines, and long-term partnership strategy.

• Maintain accountability for key performance metrics and customer outcomes.

• Facilitate collaboration across Client Management, Sustainability Operations, Sales, Data Experience, Sourcing, Risk and Product teams.

Commercial & Contract Management

• Lead contract renewals and client negotiations.

• Manage scope discussions, commercial terms, pricing conversations, and service expectations.

• Balance client satisfaction objectives with revenue retention and profitability goals.

• Identify and mitigate commercial risks while preserving strong client relationships.

What Will Make You Successful

Leadership & Communication

• Exceptional verbal and written communication skills with the ability to influence stakeholders at all organizational levels.

• Executive presence and confidence leading client-facing discussions.

• Strong negotiation and conflict-resolution capabilities.

• Ability to build credibility quickly and establish trusted advisor relationships.

Project Management Excellence

• Demonstrated success managing complex client engagements and cross-functional initiatives.

• Strong organizational skills with the ability to prioritize competing demands.

• Proven ability to drive accountability, coordinate resources, and deliver results.

Commercial Mindset

• Experience identifying and advancing business growth opportunities.

• Strong consultative selling and relationship-building skills.

• Ability to balance strategic thinking with execution-oriented account management.

• Experience supporting or leading solution development, proposal creation, and commercial discussions.

Collaboration & Business Acumen

• Proven ability to work effectively across departments and influence without direct authority.

• Strong understanding of customer business objectives and industry challenges.

• Experience working in consulting, sustainability, energy management, or other B2B service environments preferred.

Qualifications

• 5+ years of experience in client management, account management, project management, business development, sales, or a related field.

• Demonstrated success in both client relationship management.

What qualifications will make you successful?

• Strategic thinking that connects customer goals with sustainability solutions

• Strong relationship-building skills and a customer-first mindset

• Ability to work independently while collaborating across teams and partners

• Results-driven approach with genuine passion for sustainability and environmental impact

What's in it for me?

• Make a real difference by helping customers achieve meaningful sustainability outcomes

• Join a collaborative team that values innovation and professional growth

• Access training and development opportunities in sustainability sales

• Be part of a company committed to efficiency, sustainability, and positive environmental impact

Ready to sell solutions that matter? Apply today and start making an impact!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 94,400 - USD 141,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Trust Charter.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.