Mid-Level
Banco Sabadell is the fourth largest private banking group in Spain, made up of different banks, brands, subsidiaries and investee companies that cover all areas of financial business under a common denominator: professionalism and quality. A young and well-prepared team, equipped with the most modern technological and commercial resources, and a multi-brand and multi-channel organization focused on the client allow Banco Sabadell to occupy a prominent position in the market in personal and business banking.
We are looking to incorporate a Banking Operations Back Office Technician for our Paris office, who will support the operational activity of corporate and business banking, participating in the management of a wide variety of banking products and services.
Your main responsibilities will be:
In-person and telephone customer service.
Reception, distribution, and sending of correspondence.
Management of banking operations for Supply Chain / Confirming / Factoring:
Processing of banking flows:
Management of the portfolio of drafts / LCR:
Registration and follow-up of incidents in the corresponding tool.
Checkbooks
Credit cards:
Foreign Trade:
Registration, classification, and archiving of documentation in the corresponding tool (GED - Electronic Document Management).
Treasury:
Regulatory reporting:
Monthly control of operations
Review and update of procedures
Minimum 3 years of experience in business banking, corporate banking, or CIB.
Knowledge of banking operations and payment methods.
Valuable experience in Confirming, Factoring, Foreign Trade, Treasury, or transactional products.
Professional level of French and Spanish, both oral and written.
Organizational skills and attention to detail. Customer orientation and teamwork skills.
Proactive profile, with initiative, eager to learn and develop in an international environment.
Banco Sabadell is committed to promoting a workplace where people are treated with respect and dignity, fostering professional development and ensuring equal opportunities in recruitment, training and promotion, offering a work environment free from discrimination based on gender, age, sexual orientation, religion, ethnicity or any other personal or social condition.
Banco Sabadell is part of the network of companies recognised with the "Equality in the Workplace" distinction awarded by the Ministry of Equality.
Execute and administer operational procedures for the correct management of products and services linked to banking operations. This includes both the management of products contracted by clients in their entire catalog, as well as the management of the bank's own operations in its daily management of people (hires, dismissals, etc.) and resources (real estate, contractual, supplies, etc.). Its correct management implies execution in accordance with the established operational protocols throughout its chain and sequence of tasks, monitoring of service levels, and incorporating continuous improvement processes.
62 Process Management (End to End flow)
314 Specialized product/service knowledge according to function
208 Written communication (reports, ppts, minutes, letters to clients or third parties, …)
276 Business Backlog: prioritization and governance
81 Fraud: methods (phishing, smishing, etc.)
316 Administrative tasks: organization and management
110 Incident management and follow-up
286 Basic data exploitation (Excel, Access)
357 Conflict management techniques
356 Customer management platform (CRM, ticketing…)
359 Product management in corporate technological systems and platforms
48 Operational Risk
(1) Multi-location: refers to the location of the job and includes/contemplates/allows* the possibility of working from anywhere in the network of offices or corporate centers regardless of the physical location associated with your job and respecting Teleworking guidelines.
Total or partial reproduction of any of its sections in any medium without the written consent of the Banco Sabadell Group is strictly prohibited.
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