Junior, Mid-Level
Support issue resolution by identifying problems, applying known solutions, and escalating issues to senior team members when needed.
Ensure activities are performed in line with company policies, controls, and procedures, and prepare required documentation.
Support knowledge transfer sessions, documentation updates, and process validation activities for new services or affiliates.
Contribute to projects and support User Acceptance Testing (UAT) activities, providing feedback as needed.
Perform daily Order & Invoice Management activities, including reviewing and validating sales orders.
Check product and service availability based on available information.
Track order updates and cancellations in line with established instructions.
Monitor stock levels according to established guidelines and demand information.
Create invoices, perform basic checks on billing documents, and escalate issues when required.
Create manual credit and debit notes based on defined guidelines.
Strong communication and presentation skills
Excellent interpersonal skills and ability to build effective stakeholder partnerships
Analytical mindset with strong attention to detail
Team-oriented with a clear focus on delivering results
Strong supply chain experience
Basic understanding of SAP
Proficiency in Microsoft Office applications
Previous experience in Order Management
Hybrid work setup
6-day work week, Monday to Saturday
Work schedule: 11:00 AM to 8:00 PM
6-month fixed-term assignment
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