AI Ops Engineer, Correlation & Diagnosis Associate (all genders)

Job Title AI Ops Engineer, Correlation & Diagnosis Associate (all genders)

Contract Type: Fixed-term (12 months) – Full-time, with flexibility through Amadeus’ hybrid work model.

In this role, you’ll:

• Contribute to developing technologies that enhance the customer travel experience.

• Support and optimize cloud systems to ensure efficiency, reliability, and security.

• Analyze specifications and gather user requirements for new or improved software solutions.

• Design and implement software solutions and databases aligned with Amadeus quality standards.

• Collaborate with Product Management and users to validate technical approaches.

• Conduct testing to maintain performance, stability, and code quality.

• Contribute to debugging, troubleshooting, and maintaining software systems.

• Create and maintain clear documentation for internal teams and users.

• Partner with senior engineers and managers to continuously learn and develop your technical expertise.

Your Profile

• Degree in Computer Science, Engineering, or equivalent experience in software development.

• Understanding of AI or automation concepts with interest in applying them to operations.

• Familiarity with cloud technologies (e.g., AWS, Azure, Google Cloud).

• Strong problem-solving and analytical skills.

• Eagerness to learn, collaborate, and contribute to innovative projects.

• Good communication skills and a curious, proactive mindset.

What we can offer you

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.

• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose

Diversity & Inclusion Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.