Service architect

Location: Tubize, Belgium

We say HI*

Human Intelligence – Welcome among Thales Team!

Thales in Belgium is part of an internationally leading technology group in the defence and security, aerospace as well as digital identity and security markets. In a world characterised by uncertainties, we ensure that our customers, partners and employees can pursue new paths with confidence. For a future we can all trust.

Say HI* – to your career as

Service Architect At the Tubize site In Tubize, you will join more than 250 colleagues recognized by domestic and international partners for expertise on products such as Radio Frequency (RF) Products, C4ISR, Crypto Global Solution, MACS (Aeronautical Intercom) and many others. Today the Group employs more than 1,000 people across nine sites in Belgium. Discover all Thales activities in Belgium here.

Your mission:

• You will be part of the Service Discipline department, responsible for designing and delivering service solutions for Defence, Homeland Security and Critical Operators.

• You will contribute to the definition, design and implementation of service solutions that address customer and business needs.

• Working closely with senior architects and multidisciplinary teams, you will participate in the development of service architectures and support their deployment throughout the project lifecycle.

• You will help ensure that service solutions are sustainable, scalable and aligned with business objectives, standards and best practices.

• You will contribute to the definition of service architectures by analysing stakeholder requirements, evaluating solution options and supporting architectural decisions.

• You will participate in documenting service architectures and related deliverables, including service breakdown structures, design documentation and technical specifications.

• You will support the definition of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and operational service processes.

• You will collaborate with engineering, project management and operational teams to ensure successful service delivery.

• You will contribute to promoting the company's service portfolio and support customer discussions when required.

We are looking forward to

• You hold a Master's degree in Engineering, Computer Science or a related field.

• You have 3 to 6 years of experience in projects, service engineering or service architecture.

• You have a good understanding of service management principles and are familiar with ITSM tools and methodologies.

• You have an interest in digital services, process digitalisation and service lifecycle management.

• You are comfortable working in multidisciplinary and international environments.

• You are eager to learn, take ownership of your deliverables and progressively develop your architectural expertise.

• You are fluent in English and have a good command of French and/or Dutch.

Thales is a global technology leader with more than 81,000 employees on five continents. The Group is investing in digital and “deep tech” innovations – Big Data, artificial intelligence, connectivity, cybersecurity and quantum technology – to build a future we can all trust. For more than 20 years, Thales has pursued a robust corporate social responsibility (CSR) policy based on the highest international standards. The principles behind this policy are now captured in the company’s purpose of “building a future we can all trust”, which was adopted in 2020.

Say HI – Your journey to us* At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it? We are looking forward to your online application. Great journeys start here, apply now!

*Human Intelligence