Mid-Level
Account Manager
Les entreprises et les gouvernements comptent sur Thales pour apporter de la confiance aux milliards d’interactions numériques qu’ils établissent avec les utilisateurs. L’Activité Mondiale Identité & Sécurité Numériques (DIS) fournit des technologies et services (des logiciels sécurisés en passant par la biométrie ou encore le cryptage), qui permettent aux entreprises ainsi qu’aux gouvernements de vérifier des identités, et de protéger les données afin qu’elles restent sûres.
Tasks and responsibilities:
Customer Portfolio Management:
-
Manage a portfolio of accounts to achieve long-term success
-
Develop positive relationships with clients
-
Act as the point of contact and handle customers’ individual needs and requests
-
Respond to the customers’ queries in a timely manner
-
Work to satisfy customers’ needs and requests
-
Resolve conflicts and provide solutions to customers
Business development:
-
Generate new business in line with strategy of the company by using existing and potential customer networks
-
Support the Marketing Team in external communication
-
Participate to external events
Sales administration:
-
Take care of good registration and encoding within CRM
-
Report on the status of accounts and transactions
-
Set and track sales account targets, aligned with company strategy and objectives
-
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
-
Suggest actions to improve sales performance and identify opportunities for growth
Security
-
Knowledge of company information security policies, privacy rules and procedures
-
Ability to identify and report suspicious behavior or phishing or social engineering attempts
-
Knowledge of security practices for managing sensitive and personal information
Mandatory languages (must-have):
-
Dutch : native
-
French : professional working proficiency
-
English : professional working proficiency
Thales, entreprise Handi-Engagée, reconnait tous les talents. La diversité est notre meilleur atout. Postulez et rejoignez nous !
Sign up to apply and find out right away if you're a fit.
Is this role right for you?
Your agent will tell you — in seconds.
Sign up and I'll tell you right away how well Thales matches you — what you already have, and what's missing. Then I stay on it: I search for you and only write when I find something worth your time.