Senior
We're looking for a Service Line Business Development Manager - Simulation to join our team in Madrid or Valdepeñas in a hybrid work arrangement.
An/a In Service Support Manager – Simulation, with at least 10 years of experience.
Availability to join a stable project in Valdepeñas or Rivas-Vaciamadrid.
Degree: degree in engineering.
Work Model: 50% remote work.
Work Schedule: L-J: 9h and V:5.30h.
Experience in technical project management, maintenance, and in-service support.
Experience managing projects with responsibility for schedule, cost, scope, and quality.
Experience coordinating technical teams and suppliers.
Experience working directly with clients and monitoring contractual commitments.
Practical knowledge of maintenance, incidents, repairs, spare parts, obsolescence, and lifecycle support.
Technical knowledge of simulation systems, training systems, or complex hardware/software environments.
Organized, decisive, and customer-oriented profile, with the ability to simultaneously manage different activities and priorities.
Experience in defense simulation or training projects.
Willingness to travel.
The following will be considered:
Knowledge of ILS, configuration management, or obsolescence management.
Experience with SLA management, availability KPIs, or maintenance contracts.
Knowledge of planning tools, ERP systems, and project management.
Professional-level English and experience working with international clients or suppliers.
You will be responsible for managing maintenance, support, and lifecycle projects for simulation and training systems, ensuring compliance with scope, deadlines, cost, quality, and contractual commitments.
You will serve as the primary point of coordination between the client, Engineering, Operations, Purchasing, Quality, and all other departments involved in service delivery.
Your main responsibilities will include:
Planning and managing maintenance and support projects for simulation systems.
Coordinating preventive and corrective maintenance activities, hardware/software support, repairs, and technical assistance.
Managing upgrades, modifications, obsolescence, and system enhancements for systems in service.
Monitoring planning, costs, risks, milestones, deliverables, and KPIs.
Manage day-to-day client relations and contract compliance.
Coordinate internal multidisciplinary teams and vendors.
Support the preparation of scope expansions and new requirements identified during contract execution.
Work in a multinational company recognized as one of the best companies to work for in 2025, according to Actualidad Económica and Forbes.
Stable and innovative technological projects for leading national and international clients.
Career plan: we offer an attractive professional career based on experience and personal potential within a continuously evolving company with solid growth.
Free access to various training platforms, providing you with a wide multidisciplinary catalog.
Flexible compensation.
An equal, diverse company with great Corporate Social Responsibility.
A positive, healthy, and cooperative work environment. Teamwork is the cornerstone of the company's project successes.
With over 3.800 professionals in 20 corporate offices across Spain, Brussels, Latin America, and Asia, it generates quality employment and helps people grow in technical careers.
Tecnobit-Grupo Oesía designs, develops, manufactures, and maintains cutting-edge technological products and electronic systems for intelligent imaging, secure tactical communications, and simulation centers, which are a clear example of technology transfer.
At Grupo Oesía we believe in diversity and equal opportunities as drivers of innovation, and in inclusion as the foundation for growth. We foster an environment where everyone, without any distinction, can develop their talent and contribute to building a better future.
Our technology centers in Castilla la Mancha, Andalucía, Galicia, Valencia and Madrid are innovation hubs that contribute to national sovereignty in key capabilities and European strategic autonomy. Grupo Oesía is a Spanish multinational company dedicated to dual-use digital and industrial engineering, developing and implementing projects worldwide.
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