Expert
Senior Director, Technology FinOps
Shapes department-wide infrastructure strategy and establishes governance to deliver technology solutions at scale.
Scope: Cross-platform leadership; harmonizes patterns across business lines and infrastructure domains (compute, storage, network, identity, workplace, database, mainframe).
Impact:
Drives enterprise-wide adoption of standards and automation; significant risk posture improvements and efficiencies; improved resilience and compliance.
Autonomy: Prioritizes investments; aligns funding and OKRs with strategic pillars; removes systemic blockers; embeds RCSA and control testing into operations.
Leadership: Sponsors communities of practice; develops leaders; aligns senior stakeholders; represents infrastructure in executive planning and risk forums.
Typical deliverables: Enterprise roadmaps, capability maturity models, modernization programs, governance frameworks and control libraries, executive updates and performance scorecards.
Infrastructure Implementation & System Administration
Set execution standards and oversee readiness for complex deployments across multi-tier, multi-platform environments. Approve major changes and ensure operational resilience, performance, and compliance. Review KPIs/OKRs and post-change outcomes; mentor leaders to ensure quality and documentation completeness.
Support and Incident Management
Sponsor and steer medium to high impact incident response and problem management. Ensure rigorous root cause analysis and preventative programs. Orchestrate cross-functional coordination (production services, cybersecurity, application/platform teams, vendors) and drive reliability improvements aligned with risk/governance frameworks.
Infrastructure Design and Documentation
Translate executive strategy into operational roadmaps, reference architectures, standards, and lifecycle governance (N-1/N+1). Align platform designs with business objectives, regulatory requirements, and emerging technology trends. Establish documentation policies and certification criteria for consistent, audit-ready artifacts.
Automation and Process Optimization
Lead the firm-wide strategy, assessment, and adoption of advanced infrastructure automation technologies—including Infrastructure-as-Code, self-service automation frameworks, and SRE-aligned practices—while piloting and scaling emerging solutions such as advanced compute accelerators (e.g., GPUs), quantum technologies, and modern cryptographic frameworks. Set technical strategy, architecture standards, and guardrails to ensure modernization (version currency, patching, compliance controls, observability), cost optimization, and measurable business value. Embed continuous improvement and reliability engineering across the enterprise, driving process automation and fostering a culture of innovation, operational excellence, and resilience.
Learning, Training, and Community Engagement
Strengthen collaboration across infrastructure groups. Represent engineering in leadership forums; align vendor and stakeholder partnerships to strategic outcomes. Reinforce operational excellence through audits, risk remediation, and post-incident/change reviews; promote inclusion and community engagement.
15–20+ years of experience with extensive enterprise‑scale experience in software development or technology infrastructure required; experience in the securities or financial services industry is a plus. Job holder must demonstrate broad and deep proficiency across multiple infrastructure domains and lead portfolio‑level solution design and execution. Must be a strong problem solver with the ability to think critically and strategically, setting technical direction, governance, and outcomes across platforms and organizations.
Modified Based Upon Local Regulations/Requirements. Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 15-20+ years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus
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