Product Analyst – Commercial / Logistics & Transportation

Position Description:

CGI is looking for a Product Analyst to act as the key liaison between business users, Business Analysts, product development teams, software vendors, and internal technical teams.This role requires a strong combination of business understanding and technical acumen. The Product Analyst will not be expected to develop or code applications but must have sufficient knowledge of software and application environments to effectively translate business needs into actionable requirements, assess technical feasibility, and facilitate discussions between business and technology stakeholders.The successful candidate will have experience in Logistics, Transportation, and/or Sales & Operations Planning (S&OP) and will support business users and technology teams across Canada and the United States while collaborating with global teams, including Singapore.

Your future duties and responsibilities:

Key Responsibilities

• Act as a primary point of contact (POC) for business users in Canada and the United States.

• Serve as the bridge between business users, internal Business Analysts, product teams, software vendors, and technical teams.

• Review and assess business requirements prepared by internal Business Analysts.

• Translate business needs into clear requirements and considerations for technical and digital teams.

• Evaluate the technical feasibility and viability of proposed initiatives and solutions.

• Coordinate activities between Commercial technology teams and business stakeholders.

• Support the ongoing operation of applications and help ensure Business as Usual (BAU) continuity.

• Ensure that solutions developed by digital and technical teams are aligned with business requirements and operational expectations.

• Facilitate discussions, issue resolution, prioritization, and coordination across multiple stakeholder groups.

• Develop a strong understanding of the applications and digital solutions supporting Commercial and logistics processes.

• Collaborate with international stakeholders, particularly teams located in Singapore.

Required qualifications to be successful in this role:

Key Competencies

• Business / Functional

• Experience in at least one of the following areas is required: Logistics, Transportation, Supply Chain, Sales & Operations Planning (S&OP)

• Ability to understand business processes and translate operational requirements into technology related needs.

• Experience working directly with business users and cross functional stakeholders.

• Strong analytical and problem solving skills.

• Technology

• Good understanding of enterprise software, business applications, and digital solutions.

• Previous experience managing, coordinating, implementing, supporting, or developing applications.

• Ability to discuss application architecture, integrations, data flows, functional requirements, and technical constraints with technology teams.

• Ability to assess technical feasibility without necessarily being a hands on developer.

• Experience working with software vendors and/or internal development teams is an asset.

• This is not a software development role. Coding experience is not required.

• Ideal Candidate Profile

• The ideal candidate combines a business oriented mindset with strong technology awareness. The role is particularly suited to someone who can operate effectively at the intersection of business operations and technology and who is comfortable coordinating multiple stakeholders in a global environment.

• Potential backgrounds could include: Product Analyst / Product Owner, Business Systems Analyst, Technical Business Analyst, Application Analyst, Functional Analyst, Business Analyst with strong application/technology exposure, Application/Product Coordinator with Logistics or Supply Chain expertise

• Language Requirements

• English: Required – professional working proficiency

• French: Strongly preferred

• Work Arrangement & Availability

• Collaboration with teams in Canada, the United States, and Singapore

• Candidate must be comfortable attending late evening meetings with Singapore approximately twice per week

• CGI provides a reasonable estimate of the salary range for this position. This range is determined by various factors, including skill level, geographic market, experience, education, and professional licenses and certifications. Compensation decisions are based on the specifics of each case. A reasonable estimate of this salary range is between $70,000 and $105,000. This position is open.

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Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• French

• Application Development

• Business Applications

• Data flow analysis

• Problem Solving

• Supplier collaboration

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.