Surety Account Manager II

Are you a surety professional who thrives at the intersection of client service, underwriting strategy, and operational execution? Join a high-performing team and take on a meaningful role managing and delivering surety bond solutions for many clients. This role is hybrid and can be located near an Aon office.

Aon is in the business of better decisions At Aon, we build decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one engaged team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You'll work closely with clients, surety carriers, and internal collaborators to deliver bond programs with accuracy, compliance, and outstanding service. This role involves significant client interaction and ownership of key accounts. It offers the chance to create an immediate impact while further developing your expertise in the specialized field of surety.

• Works under minimal supervision, exercising good judgment in routine and moderately complex client and market situations.

• Takes primary accountability in managing selected accounts.

• Possesses a working knowledge of surety bonds, including bond program structures, indemnity concepts, and market practices including accurate client interaction and advisement.

• May assist in onboarding, mentoring, and training internal team.

• Works closely with carriers every day to address evolving needs.

• Prepares and processes various surety instruments, such as bid, final, miscellaneous, and court bonds. Ensures these align with underwriting guidelines and client expectations.

• Collaborates with clients daily to meet their changing requirements.

• Implements Consents of Surety, Prequalification Letters, Riders, and other obligations required by clients in line with State rules.

• Determines the necessary documents to complete issuance, including power-of-attorney, resident license, and others, ensuring attention to contractual, legal, and financial details.

• Prepares General Indemnity Agreements and bond applications.

• Coordinates with and advises clients to acquire complete, accurate financial and corporate information for underwriting review. This includes any other nuanced client needs or requirements.

• Maintains and supports data accuracy and promotes proactive oversight of bond programs in AonBondLink (ABL).

• Works closely with internal collaborators to implement and ensure accurate, complete electronic bond files in AonBondLink (ABL). Also confirms and manages related client financial and underwriting records while following internal controls and audit requirements to prevent E&O.

• Manages countersignature requirements and related jurisdictional nuances to support compliant bond issuance across multiple states and territories.

• Provides technical surety mentorship and support to non-surety colleagues, helping interpret bond forms, indemnity requirements, and program structures for internal collaborators.

• Coordinates receipt and organization of pertinent client related underwriting information (e.g., financial statements, work-in-progress schedules, bank information, organizational documents) to support timely carrier decisions.

• Verifies that all bonds are issued within established surety lines of credit and brokerage authority.

• Assists in structuring and negotiating approvals for bond requests exceeding standard limits or outside delegated authority.

How this opportunity is different

Unlike many surety operations roles focused mainly on transaction processing, this position combines technical surety expertise with client advisory duties and meaningful market involvement. You will work directly with complex bonding programs, underwriting negotiations, and carrier relationships while acting as a trusted resource for clients and internal colleagues. The role also allows for broader influence through mentoring, participation in process improvement, and responsibility for critical compliance and underwriting workflows. For professionals wanting to move beyond administrative bond issuance and act as a strategic partner in the surety process, this is an outstanding chance to increase visibility, expand impact, and grow within a leading organization.

Skills and experience that will lead to success

• Is able to effectively interpret a variety of technical instructions involving abstract and concrete variables and apply them to client and bond-specific scenarios.

• Shows excellent organizational, time-management, and multi-tasking abilities, successfully managing various client and market requirements.

• Retains Notary Public certification.

• Maintains Power of Attorney appointments with major surety markets and exercises such authority responsibly and in accordance with internal controls.

• Is proficient in all required technology platforms, including AonBondLink, Bridge, and Outlook. Uses them to facilitate deliverables for clients and with markets around exposures, new bond needs, changes, expirations, or similar.

Education and licensing requirements:

• A Bachelor’s degree or equivalent experience is preferred for this position.

• Maintain Notary Public designation and hold the appropriate Producer license.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $73,830.00 - $96,025.00 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. The salary range reflected is based on a primary work location of New York, NY. The actual salary may vary for applicants in a different geographic location. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HYBRID 2569187